I think it does make a difference eventually. I think this is the most restless I've seen the natives. There's always a small group of unhappy customers no matter the circumstances. But, to me, it feels a little different now. Maybe it's just me. Nonetheless, when enough people start feeling like they're being ignored, they start taking their disposable income elsewhere. And that hits the bottom line.
As I said in the other forum, someone responding to suggestions would go a long way even if it's a canned, but differently worded, "We're considering that for future updates" or "That isn't feasible in the near future". Just make people think they're paying attention even if they aren't.