I'm quitting because they wouldn't even move an inch to retain my business.
It's simple math, really. You give up a single free season now. Then I buy one the next month, and the month after that, and the one after that, and the one after that, and so on.
I play another online game which is more than happy to compensate. The understand that if they keep me happy, I'll continue to spend money month after month. They understand the long-term, big picture.
I understand why I did not get the job that I wanted, I'm okay with it, but it would be nice for them to make SOME effort to show me that they appreciate my business?? Otherwise I'll take it somewhere else.
EDIT: And it's not because I didn't like the answer that I got it. That's that they gave me different answers over the course of the conversation, backtracking on what they said earlier. But the big issue is, if they don't want my money, I'll find someone who does.