I look thru the suggestions forum and see garbage. Other than a few tweaks to scouting/coach hiring, I'm not sure there's much to improve. Do you have something specific in mind? If you do, you could probably post it in the SUGGESTIONS forum. Or maybe send a ticket. I believe this was simply meant to be an informational thread not an indictment on what they are/aren't doing.
Anyway, my point, that you clearly don't understand, is that I wouldn't bother informing customers of anything if the very first response is "Yeah, what else are you doing?" You're the kid who was given a bag of Skittles last night and then asked if you could have a bag of M&Ms too.