Um, do you simply pay your money to this site to whine and complain and insult the staff? Sure, in theory, the customer is always right, but in reality, that's not always true. It seems to me that you are simply not satisfied with any answer given by Seble. You don't want specifics; you want adamant, concrete absolutes in a game full of randomness.
Regardless, take your personal attacks to emails as it's completely a turn off for new managers, like myself, to have to read this crap.