Yeah, we'll get more updates. Not during football season but we will. I wish CS were better during the meantime. A recent ticket:
9/25/2012 12:20 PM |
MikeT23 |
Everyone on my BL roster at season's end was on my playoff roster. I know it's not supposed to work like that. While that may give me "bonus" players, it should be corrected. Further to the point, I want to add a player but I'm afraid, if I do, something may kick in and remove players who shouldn't have been there before the next round. I don't want to play with 18 if that happens. Please check and advise.
Thanks
Mike
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9/25/2012 5:31 PM |
Customer Support |
Mike,
Thanks for letting us know about this.
There is very little we can do at this time to correct this issue for your franchise. Our remedy would simply be to remove random players until you were at the max roster size of 25. Instead, we would appreciate it if you could remove 9 guys so that you are at the roster max.
In terms of additional moves, you will not be able to add any player manually at this point, the page will not allow it to happen. If you remove enough players everything will resolve itself.
Thanks.
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While there was nothing wrong with their response, the entire purpose of my ticket was to say "Hey, there's a problem. Take a look at it and try to figure out why it happened." They completely missed that and told me how to reduce my roster to 25. I know how to do that but why would I want to? And, even if I did, would everyone? Of course not. I'm sure they've made no effort to figure out why it happened(one other owner in that world admitted to having more than 25. My other world, in the playoffs, did not have any issues).
I don't need monthly updates or the "feel good" post acknowledging that they're reading suggestions. But, when what I consider to be a serious problem is reported, I'd like someone to take a glance at it and try to sort it out.