live is back to crashing again and there has to be a better communication system in place. This submit a ticket takes too long to get a response and it is usually same response all the time...Its working on our end check to see if you have latest java update....Then all the sudden it starts working again...Guys ..it has nothing to do with java on our end....I used to be able to email support (as by your request) to alert you of this...now Im blocked or you changed email address for support. Get a hotline # or email so it gets fixed asap and not after ticket is read hours or days later. Guys are getting frustated and you cant afford to lose more live players. Fix the system or fix your communication system