i guess in all fairness, a LOT more valuable info comes out of CS tickets than it used to. but there is definitely some degree of misinformation, but just like with the first admin, i think too often the admins answer questions with a specific audience in mind, with a certain degree of simplification for that audience, and without the customer base knowing the context, its very easy for mis communications to occur. even many of the CS posts i claim are inaccurate, are really more of over simplifications, or misunderstanding the question/context - resulting in something that is basically incorrect, for more advanced players at least, but has a degree of truth behind it.
so basically i just feel that anything from CS has to be read very carefully and assessed for applicability. i also think HD users can make the mistake of taking something too far, or a response to a simple ticket gets applied in a very different context, which just compounds the issues. its really easy when admin is quickly answering 1 person and then his statement gets quoted around and people pick it up, and the whole context and audience perspective is totally lost. so i dont really think its so much of anyone actively giving bad info or intentionally passing it around in improper contexts, its just really easy to happen especially when people aren't watching out for it.