Posted by szczubelek on 1/2/2014 8:05:00 PM (view original):
tztrentmeyer or whatever his name is pops in on my game with gonzos twice. I ask him a question and he just leaves. I've had enough. Will take a few days off from here and playing live. If not resolved I will leave and not give my money anymore if they don't have a reasonable response. I suggest others do the same.
I'd guess it's someone else from support using tzentmeyer's ID. TZ always gave a damn, or at least acted as though he did, and recognized when some actualcustomer service was in order. There's certainly no apparent interest in such a quaint concept these days at WIS. Several times during the recent surge in Live crashes I've asked that someone from support take 15 seconds to post in the forum to let us know what's being done, if anything, or to let us know that nothing is being done for whatever reason, and have been politely blown off each time.