I have the same issue with a RB, promised start and same email. He even scored the first TD today on the third play of the game and didn't get the start???? My guy is also listed as a starter in the depth charts, thought maybe it was how the old version was about certain formations getting the start but I can't find where that would be if it is part of the beta as well. He gets a start with one playbook, but doesn't get a start with the other even though he plays in both?? Does each playbook have a certain formation it uses for starters??