NO SLACK!
It is not hate for a paying customer to expect basic customer service. It has nothing to do with the game itself or not having a month shutdown, but such spin is a amateurish attempt to distract from the real issue. Note in my original post and in this one, I did not criticize the game in any way. It was a WIS decision to institute 3.0 and it is their responsibility to cause as little disruption as possible. At one point updates were sent out regularly and there was no requirement to search for them. Where in the FAQ, Players Guide, Hoops 101, Developers Chats or in Release Notes (none published in 90+ days) does it mention players consult imgur for updates? The level of service is trending downward and there are no signs of improvement.