Posted by potter444 on 10/2/2012 11:49:00 PM (view original):
Posted by cydrych on 10/2/2012 9:57:00 PM (view original):
So when he doesn't communicate with us, he's done run off with our money cackling into the night. But when he does communicate with us, he's just fishing for compliments?
Cyd, c'mon, neither A or B. It's the business and the customer response that's ridiculous.
WIS, the business, hyped 2.0, and rolled it out to paying customers, seemingly, without Beta testing. Maybe they did but it sure doesn't seem like it was appropriately tested. By most accounts, 2.0 was a train wreck. One with a defectively built train carrying lots of paying customers. Sorry about the damage folks but those tickets---non-refundable.
In the 1 or 2 years (?) since 2.0, we've learned little gems like---oh, formation (?) practice, not turned on. The draft thing, busted, we're shutting it down. I'm sure if I spent the time to look, there may or may not be other similar representations about the game. I would love to see Conte's post I recall summarizing the anatomy of a play or something like that. If there were someone with the time and talent, I would be curious whether or not any business practices/representations ran afoul of any consumer protection laws.
And then the "fix." It's a bird, it's a plane, it's 3.0. Arriving in August.sometime in the future. WIS: So stay in those train seats folks, the mechanic is working as we speak. And hold those spots. Yes, you in the back, the seats do cost the same. Yes, the reward miles are less. Yes, we're not moving forward. And, yes, we're still screeching along in the same busted train. But we're going build a new one, I promise. Until then keep paying us money, god bless and good night. And then the round of atta' boys and thunderous applause from the customers.
That, in a nutshell, is the truly amazing part. Quite frankly, I am a little embarrased that I still have teams. I just keep a sliver of grace by not saying, "thank you, thank you, thank you" while being on the receiving end of a tea bag. Just saying.
Until tcochran posted and turned this thread into another bash-WIS thread, all but 2 or 3 of the posts were along the lines of "thanks for the info" -- not "thanks for doing your job". I think "thanks for the info" is very appropriate but I can see where the "thanks for doing your job" messages would be grating to those of us who have been waiting so long.
I get the history of it all. I have been here the whole time, same as you. I didn't like the first engine but at least I understood it. I don't like the second engine and have no clue how to game plan. I have hopes for the third engine but will not continue as a paying customer if it isn't vastly better than the last two. I am right there with you, man!
I think mistakes were made, software quality procedures were lacking, resources were scarce, and timelines get pushed back. But I don't think WIS is out to get us. And these guys (you included) who keep turning threads into cynical attacks are being tiresome, largely unfair, and certainly unhelpful. I think we do need to hold WIS to a higher standard than what they have given us to date, but I think we can do it with a little more grace and tact.