I've grown jaded over time, as most of us do, but it still deeply saddens me when the government trots out the "we're not corrupt, we're just incompetent" excuse. As if that were better. I'd be more comfortable hearing the administration say "of course we attacked our political foes, sorry we got caught" than I am hearing "we can't provide you with proof that we didn't attack our political foes, because we lack a basic understanding of how to comply with digital record laws that we create."