Customer Service - Login ID Topic

Enriquez
Posts: 6 (0)
Prospect
3
Prospect
Hey all......

Ive sent 3 emails to cs to ask for help in recovering and ID I had associated with an old work email.

To date, none have been responded to. I believe I have followed the right protocol but can't seem to get a response. I think my first email to them was on New Years.

Any thoughts???

connor81


1/11/2017 12:00 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect
They should be able to reset it for you. No idea why you've not gotten a response.
1/11/2017 12:04 PM
WIS_Support
Posts: 39 (0)
Newbie
Prospect
Hi Enriquez,

May we ask how you attempted to contact us? Please submit a customer support ticket.

Thank you!
1/11/2017 1:51 PM
kashmir75
Posts: 206 (0)
Hall of Famer
80 1
Prospect
WOW. That's a 1st for me. I've never witnessed a direct contact from WIS in an open forum before aside from scheduled events and the odd employee who plays various WIS games.
1/11/2017 3:40 PM
Benis
Posts: 7256 (0)
Hall of Famer
266
Prospect
I feel like the M&Ms in the Santa Claus commercial

"they do exist!"

juuust kidding. Nice job replying to a customer with an issue. Good to see.
1/11/2017 3:43 PM
Enriquez
Posts: 6 (0)
Prospect
3
Prospect
Yea, thank you for the response!

I just followed the prompts on the forgot screen and it led me to [email protected]

1/11/2017 4:16 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect
Scroll down to the Customer Support link at the bottom of the page.
1/11/2017 4:22 PM
Enriquez
Posts: 6 (0)
Prospect
3
Prospect
I just decided to submit a ticket.....it must just be an email box that's abandoned???
1/11/2017 4:25 PM
Enriquez
Posts: 6 (0)
Prospect
3
Prospect
I hope they look soon....are they looking good at applications in Tark already?
1/11/2017 7:28 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect

Tarkanian


Preparing to Start		 121 Fri, Jan. 13
5:00 AM ET		 2 This world is not accepting new coaches.
1/11/2017 7:33 PM
Enriquez
Posts: 6 (0)
Prospect
3
Prospect
Thanks for the obvious, lol. Don't returning coaches apply for new jobs before new ones?
1/11/2017 7:51 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect
Pretty sure you missed that window. If I'm not mistaken, that's when Nat Tourn starts. Rupp is next, starting tomorrow.
1/11/2017 7:53 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect
I was wrong. Smith sched:
Tuesday 1/24 2:00 AM Postseason tournaments start
Sunday 1/29 2:00 AM Postseason tournaments end
11:59 PM Deadline to renew teams
11:59 PM Player redshirt deadline
Monday 1/30 3:00 AM Job applications start
Tuesday 1/31 2:00 AM Job acceptances start
Wednesday 2/1 11:59 PM Job change period ends
Thursday 2/2 2:00 AM Player rescind scholarship start
8:00 AM Recruiting period 2 starts
5:00 PM Recruiting period 2 Attention Points processing starts
Saturday 2/4 10:59 PM Player rescind scholarship end
11:00 PM Recruiting period 2 ends
Sunday 2/5 12:00 AM Next season starts
5:00 AM Next season new coach signups start
1/11/2017 7:54 PM
MikeT23
Posts: 58012 (0)
Hall of Famer
87 1 47 1 189
Prospect
In Smith, you would have been looking at the 1/30 window. I believe Tark for 1/13 is the 2/5 timeline in Smith.
1/11/2017 7:56 PM
jaxorbetter
Posts: 193 (0)
Hall of Famer
1 59
Prospect
Tark will be taking new coaches soon. We're just finishing up period 2 recruiting.
1/11/2017 7:57 PM
12 Next ▸
Customer Service - Login ID Topic
△Top△Bottom

Search Criteria

Terms of Use Customer Support Privacy Statement

© 1999-2024 WhatIfSports.com, Inc. All rights reserved. WhatIfSports is a trademark of WhatIfSports.com, Inc. SimLeague, SimMatchup and iSimNow are trademarks or registered trademarks of Electronic Arts, Inc. Used under license. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.