I sent in a ticket to Customer Service. Here is a copy.
I am also known as Mojolad.
Guys, you HAVE to fix these delays. Either fix them or let us know the new schedule when we can look at recruiting and the game results.
We are paying for a game where we just want to see the results of our labor. And if you aren't delivering on time, consistently not on time, then what the heck are we paying for ?
If something is broken, Make An Announcement , Do not keep us hanging !