This is absolutely a ******* match that you correctly stated that you (or freaking logic) will not win. Given the mistake that was previously made on ticket #145291, it’s clear that the CS rep you corresponded with is flexing his muscle. It’s also crystal f*cking clear that he doesn’t understand how much goes into planning for next season post transaction deadline. It’s unfortunate that nothing can be said/argued/suggested that will change (or educate) this particular CS rep’s decision.
Other than being frustrated and ****** off, this is the what we have to deal with going forward. I know that trop and Koz are seasoned enough owners where trop could ask Koz to make moves for him. Another work around for this particular instance only, Koz could temporarily change his password and give it to trop to make whatever changes he’d like to make for next season. Koz can then change his password back to what he had before. Yes, there are unfortunate by products of this where the new owner has access to the former owner’s tradecraft but in this case I’m certain that wouldn’t be an issue. This isn’t a workaround that is new to seasoned owners, but it is what it is.
It’s shows that this sorry, pathetic CS Rep is just flexing his muscle. Will they post something where they explain this new policy? No. Why? Because at some point a commissioner will request a change late in the season identical to this request and a less arrogant, commonsensical CS rep will grant the request.
And owners like myself who truly enjoy this game will have to go along with illogical, arrogant outcomes like this.
As for me, I have the 5 minutes to bang my head against the wall and open a ticket asking for clarification on this topic. If I get a clear response, I will update.