Category: General
#528 Browser Issues Q. How do I enable cookies on my browser?
  A. Your browser must support cookies, and the option must be enabled to sign in. NOTE: If you use a web-based e-mail system such as Hotmail, and you are clicking links from an e-mail message to get to our website, make sure that you open them in a new window. If they are opened inside a frameset, then the cookies to log you in will not be able to be saved in your browser.

Microsoft Internet Explorer 6.x
  1. Click on Tools
  2. Click on Internet Options
  3. Select the Privacy Tab
  4. Click on the Advanced button
  5. Select the following options: "Override Automatic Cookie Handling" should be checked
  6. "First-Party" and "Third-Party Cookies" should be set to Accept
  7. "Always Allow Session Cookies" should be checked
  8. Click on the "OK" button
Microsoft Internet Explorer 5.x
  1. Click Tools, and then click Internet Options.
  2. Click the Security tab.
  3. Click the Internet zone.
  4. Select a security level other than High
    Click Custom Level, scroll to the Cookies section, and then click Enable for both cookie options.
Microsoft Internet Explorer 4.x
  1. Select the "View" pulldown menu
  2. Select "Internet Options"
  3. Click the "Advanced" tab
  4. Scroll down the list of options to "Security" (marked with a padlock symbol). Beneath, you'll see three options for "Cookies". Select either "Prompt before accepting cookies" or "Accept all cookies".
  5. Click "OK"
Netscape 7/Mozilla
  1. Edit
  2. Preferences
  3. Privacy & Security
  4. Cookies
  5. Enable cookies for the originating web site, or Enable cookies based on privacy settings and edit those rules, making sure to allow First Party Cookies.
Netscape Communicator/ Navigator 4.x
  1. Select the "Edit" pulldown menu.
  2. Click "Advanced"-the word itself, not the "+" next to it.
  3. Select either "Accept all cookies" or "Accept only cookies that get sent back to the originating server". "Warn me" may be checked or unchecked.
  4. Click "OK"
Netscape Navigator 3.x
Navigator 3.x does not have a way to disable cookies, so you should be able to log in regardless of your settings. However, you may be shown a cookie alert each time you log in. To get rid of the alert, you can follow the instructions below.
  1. Select the "Options" pulldown menu.
  2. Select "Network Preferences"
  3. Click the "Protocols" tab.
  4. Under the "Show an Alert Before" section, uncheck "Accepting a Cookie".
  5. Select "OK"
Opera (most versions)
  1. Select the "Preferences" pulldown menu.
  2. Select "Advanced"
  3. Under the "Logging" section, check "Cookie Logging".
  4. Click "OK"

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