Thank you! Here is the complete list of knowledge base articles for this product and category.

#160 General Q. I don't have a credit card, can I still play in full-season leagues?
  A. Yes, click here for additional methods of payment.
#172 General Q. Can I rename my team after I join a league?
  A. If for some reason the original name of your team is no longer acceptable, you may submit a customer support ticket requesting that your team's name be changed.
#173 General Q. Why are the divisions and conferences named after people?
  A. The conference and division names we use are very similar to the names the NHL used prior to its current names. We wanted to add a little nostalgia to our game since a lot of the historic players in this game played in those old conferences and divisions. Many of these names are of people who were important figures in the early days of the NHL. Also since Canada was once a part of the UK, they have roots tied to the UK monarchy. So one conference was named the "Prince of Wales." Clarence Campbell was the first NHL president, so the other conference was named after him. Lester Patrick was one of the most influential American hockey pioneers and also built the New York Rangers. Jack Adams was a former coach and GM of the Detroit Red Wings. James Norris was a former owner and manager of the Detroit Red Wings. Conn Smythe was a former owner manager of the Toronto Maple Leafs and built Maple Leaf Gardens. Mark Bavis and Ace Bailey were both Los Angeles Kings scouts onboard United Flight 175 that crashed in the 9/11 terrorist attacks.
#175 General Q. I don't understand how my team's record or the standings are determined.
  A. Unlike other sports, hockey keeps track of wins, losses, ties, and overtime losses - all displayed in your teams record. For example, if you team's record is 10-8-3-1, it means you have 10 wins, 8 losses, 3 ties, and 1 overtime loss. Standings are based on the total amount of points each team has accumulated. Teams are awarded 2 points for each win, 1 point for each tie, 1 point for each overtime loss, and 0 points for each regulation loss. If there are ties in the standings, see the tie-breaking rules, knowledge base article #176.
#179 General Q. Is there a tutorial for newbies?
  A. You bet! We know these SimLeague games can be confusing, especially on new users. Click here for the SimLeague Hockey Tutorial.

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