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Thank you! Here is the complete list of knowledge base articles for this product and category.

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#523 Browser Issues Q. Why do I keep getting 'This page contains both secure and non-secure items' messages?
  A. Just change the address from 'https://' to 'http://' in your browser address window and that will clear it up.
#527 Browser Issues Q. What is the deal with the cookies?
  A. A cookie is a bit of data that is sent to your web browser from a web server, in this case ours. This data is never "executed" as code, so it can't contain viruses. Also, a cookie cannot be used to extract data from your system. Cookies can help to do a lot of cool things, such as make the login process as easy as possible for all of the Whatifsports services.

NOTE: If you use a web-based e-mail system such as Hotmail, and you are clicking links from an e-mail message to get to our website, make sure that you open them in a new window. If they are opened inside a frameset, then the cookies to log you in will not be able to be saved in your browser.

Your browser must support cookies, and the option must be enabled to sign in. You can download the latest version of Internet Explorer by clicking here.
#528 Browser Issues Q. How do I enable cookies on my browser?
  A. Your browser must support cookies, and the option must be enabled to sign in. NOTE: If you use a web-based e-mail system such as Hotmail, and you are clicking links from an e-mail message to get to our website, make sure that you open them in a new window. If they are opened inside a frameset, then the cookies to log you in will not be able to be saved in your browser.

Microsoft Internet Explorer 6.x
  1. Click on Tools
  2. Click on Internet Options
  3. Select the Privacy Tab
  4. Click on the Advanced button
  5. Select the following options: "Override Automatic Cookie Handling" should be checked
  6. "First-Party" and "Third-Party Cookies" should be set to Accept
  7. "Always Allow Session Cookies" should be checked
  8. Click on the "OK" button
Microsoft Internet Explorer 5.x
  1. Click Tools, and then click Internet Options.
  2. Click the Security tab.
  3. Click the Internet zone.
  4. Select a security level other than High
    -or-
    Click Custom Level, scroll to the Cookies section, and then click Enable for both cookie options.
Microsoft Internet Explorer 4.x
  1. Select the "View" pulldown menu
  2. Select "Internet Options"
  3. Click the "Advanced" tab
  4. Scroll down the list of options to "Security" (marked with a padlock symbol). Beneath, you'll see three options for "Cookies". Select either "Prompt before accepting cookies" or "Accept all cookies".
  5. Click "OK"
Netscape 7/Mozilla
  1. Edit
  2. Preferences
  3. Privacy & Security
  4. Cookies
  5. Enable cookies for the originating web site, or Enable cookies based on privacy settings and edit those rules, making sure to allow First Party Cookies.
Netscape Communicator/ Navigator 4.x
  1. Select the "Edit" pulldown menu.
  2. Click "Advanced"-the word itself, not the "+" next to it.
  3. Select either "Accept all cookies" or "Accept only cookies that get sent back to the originating server". "Warn me" may be checked or unchecked.
  4. Click "OK"
Netscape Navigator 3.x
Navigator 3.x does not have a way to disable cookies, so you should be able to log in regardless of your settings. However, you may be shown a cookie alert each time you log in. To get rid of the alert, you can follow the instructions below.
  1. Select the "Options" pulldown menu.
  2. Select "Network Preferences"
  3. Click the "Protocols" tab.
  4. Under the "Show an Alert Before" section, uncheck "Accepting a Cookie".
  5. Select "OK"
Opera (most versions)
  1. Select the "Preferences" pulldown menu.
  2. Select "Advanced"
  3. Under the "Logging" section, check "Cookie Logging".
  4. Click "OK"
#529 Browser Issues Q. I've enabled cookies, but I still can not login.
  A. Most browsers have a limitation of how many cookies they can accept and store. If you are having problems logging in and have already confirmed that you do have cookies enabled (see above), then try clearing your cookies by following these steps based on the browser you are using:

Microsoft Internet Explorer 6.x
  1. Click on Tools in the menu bar
  2. Under Tools, select Internet Options
  3. Click on "Delete Cookies" located within the "Temporary Internet Files" window.
  4. Click "OK"
Microsoft Internet Explorer 5.x
  1. Click on Tools in the menu bar
  2. Under Tools, select Internet Options
  3. Click the Delete Files... button
  4. Click OK on the confirmation dialog box
Netscape 7/Mozilla
  1. Click on the Edit menu in the top left corner of the Netscape Browser
  2. Select Preferences
  3. Expand "Privacy and Security" menu located within the left column
  4. Select Cookies
  5. Click on "Manage Stored Cookies"
  6. Click on "Remove All Cookies"
  7. Click OK
Netscape 6.x
  1. Click on Edit in the menu bar
  2. Under Edit, select Preferences
  3. Double-click on Advanced
  4. Click on Cache
  5. Click the Clear Memory Cache button
  6. Click the Clear Disk Cache button
Netscape Communicator/ Navigator 4.x
  1. Select My Computer
  2. Select Local Drive (C)
  3. Select Program Files
  4. Select Netscape
  5. Select Users (there may be more than one)
  6. Select Default
  7. Delete the Cookies Text File
#530 Browser Issues Q. What is JavaScript? Why do I need it enabled?
  A. JavaScript is a scripting language developed to enable Web authors to design interactive sites. It is compatible with most modern browsers including:
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Safari
JavaScript shares features and structures of the full Java language, but was developed independently. It can interact with HTML source code, which enables dynamic content. JavaScript is endorsed by a number of software companies, and is an open language that anyone can use without purchasing a license.

Many of the features of WhatIfSports.com require a JavaScript-enabled browser. You can download the latest version of Internet Explorer by clicking here.

How do I verify Javascript is on in my browser?

Internet Explorer
  • Select Tools | Internet Options menu item from the main menu.
  • Change to the Security tab at the top of the Internet Options window that pops up.
  • From the list of zones at the top of the Security options select the Internet icon.
  • Select the button near the bottom that reads Custom Level.
  • In the new window that pops up, scroll down to the item that reads Active Scripting.
  • Select the option marked Enable. Press OK button on each open window to finish.


Mozilla Firefox
  • Select Tools | Options... from the main menu.
  • Select Content button from the top row of options.
  • Select "Enable JavaScript." (You do not need to enable Java, but it is OK if you do.)


Google Chrome
  • On Windows/Linux: Select Options from the "Wrench" graphic icon menu on the upper/right side of the Google Chrome window.
  • On Mac OS X: Select Preferences from the Chrome menu.
  • Select the Under the Hood tab.
  • Click the Content settings... button underneath the Privacy area.
  • Select the JavaScript tab.
  • Select "Allow all sites to run JavaScript (recommended)" option.
  • Optionally: Click the Exceptions... button to control which sites can or cannot use JavaScript.


Safari
  • Select Preferences from the Safari menu (on Mac OS) or the Edit menu (on Windows).
  • Select Security tab at the top.
  • Make sure "Enable JavaScript" is checked.
#531 Browser Issues Q. How do I enable JavaScript in AOL?
  A.
  1. From the My AOL menu, click Preferences.
  2. Click WWW.
  3. From the Security tab, click Custom Level.
  4. Scroll to Scripting. From Scripting of Java applets, click to select Enable.
  5. Click OK. Click OK again.
  6. Close Preferences.
The AOL browser stores many of its settings. The best way to ensure changes take effect is to close AOL completely and then restart it.
#532 Browser Issues Q. How do I enable JavaScript in Internet Explorer 5.0?
  A.
  1. From the Tools menu, click Internet Options.
  2. Click Security.
  3. Click Custom Level.
  4. Make sure that the Active Scripting option is set to enabled . (You may need to use the scroll bar to locate the Scripting heading).
  5. Click OK. Click OK again.
  6. From the File menu, click Close.
The Internet Explorer browser stores many of its settings. The best way to ensure changes to core function settings take effect is to close all browser windows completely, then relaunch it.
#533 Browser Issues Q. How do I enable JavaScript in Internet Explorer 4.0?
  A.
  1. From the View menu, click Internet Options.
  2. From the Advanced tab, scroll to the Java VM header, click to select Java logging enabled, Java JIT compiler enabled, and Java console enabled (requires restart).
  3. Click OK.
  4. From the File menu, click Close.
The Internet Explorer browser stores many of its settings. The best way to ensure changes to core function settings take effect is to close all browser windows completely, then relaunch it.
#534 Browser Issues Q. How do I enable JavaScript in Netscape Navigator?
  A.
  1. From the Edit menu, click Preferences.
  2. Click Advanced. Click to select Enable Java.
  3. Click OK.
The Netscape Navigator browser stores many of its settings. The best way to ensure changes to core function settings take effect is to close all browser windows completely, then relaunch it.
#537 Browser Issues Q. Why won't popup windows open when I click on certain links?
  A. If your browser isn't opening a new window when you are trying to access a certain link, you probably have a popup-blocker.

If you prefer not to disable your popup-blocker, you may try holding down the control key while clicking the link in order to bypass the popup-blocker.

In the case that you don't have a third-party popup-blocker installed, you probably have installed Microsoft Windows XP's Service Pack 2; if this is the case, follow these instructions.

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