Recruiting Miss? Topic

I've never seen anything like this level of technical incompetence from a paid service. I might be out after my seasons run out in a month or two.
2/29/2024 9:31 AM
I'm in Smith, and my 11:00 PM recruiting cycle didn't process. Just confirming, was that for everyone, or was it just 5:00 AM for others?
2/29/2024 10:47 AM
Games still haven’t run as were stated they would. Credibility of whatifsports is very questionable
3/1/2024 2:38 AM
The 3/1 games in Crum didn’t run.
3/1/2024 3:26 AM

UPDATE 2/29/24 11:03PM
We are still working tirelessly to get everything back to 100%. The database issue with our cloud provider is not 100% solved. However in the meantime, we were able to introduce some slight improvements that I believe HBD and HD can return to normal programming tomorrow as planned. However, I want to be completely transparent that there will be continued latency, both on the sites and simulations. So for those of you who check within minutes of cycles for results, you may be disappointed. The hope is throughout the day the latency will continue to improve. If it shows the cycles are taking too long and people don't feel they have the time to adequately adjust between cycles, we may look to pause again. Thank you all again for your understanding, and once again my sincerest apologies.

For those of whom were still missing recruiting actions from 2/28 11PM EST cycle, those will be kicked off momentarily

https://www.whatifsports.com/forums/Posts.aspx?topicID=541517

3/1/2024 6:10 AM (edited)
This is freaking pathetic
3/1/2024 6:18 AM

UPDATE 3/1/24 6:43 AM
Unfortunately it looks like the delay in sims was still substantial in production. We unfortunately have decided to yet again postpone events today for HD and HBD. I will provide another update as soon as possible.

3/1/2024 7:15 AM
Clown Show
3/1/2024 8:18 AM
Big problem. Trying to think how long I've been playing here. Pretty sure over 10 years. Multiple leap days over that time, never seen anything like this.

ETA: 12 years. Yeah, this is bad.
3/1/2024 8:41 AM
Phelan's been totally stopped since Wednesday. Recruiting was supposed to start yesterday and hasn't kicked off yet.

I'm wondering just how bad something screwed up. They seemed reasonably confident pausing everything for a day and letting the cloud catch up would fix the issue. I logged in today, and...nothing.
3/1/2024 9:49 AM
Not only is my USMMA team ranked #10 in the country, but we have also mastered time travel - our schedule shows us with a victory over Yeshiva on March 2nd, which according to my calendar is tomorrow. Anyone else have a team schedule that shows you mysteriously played a game on a day that hasn't yet arrived?
3/1/2024 10:03 AM
This is really bad. And it's not a great look to not have SOMEONE from the team providing some interaction with the paying customers who are asking questions. Because posting "updates" in that locked post ain't it.
3/1/2024 2:06 PM
They didn’t send you a text? I got like 3 of them fully explaining what happened. Some dude from Cincinnati even dropped a pizza off today at lunch for me. I mean it wasn’t great but I appreciated the gesture.
3/1/2024 5:44 PM

Update 3/1/24 4:36 PM
We are still monitoring but things look much better. Latency across the site is back to normal levels. HD and HBD should be set to return tomorrow.

I know there is some understandable confusion regarding processes that simmed this morning and how things look for tomorrow. Processes kicked off at normal time for HBD and HD this morning. But the processing times did not improve as expected. So even though a cycle (or partial) processed for the games, I paused and delayed a day. If you had events that processed they will not be replayed tomorrow. This includes games. The game date is merely a label, once a game sims its over. But was easier to just move everyone ahead a day then the confusion of events that were technically 1 day being spread across 2. So some users will have tomorrows games already played. I also know due to the delays some HBD worlds are overdue on some world events to run, so will look into getting those kicked off momentarily.

I will write up a more formal explanation of what exactly happened soon.
I just wanted to give everyone an update, as you may see the site responding faster now.

3/1/2024 6:12 PM
In the future, at work don't click on those links to "naked photos of people in your area". It will crash your cpu/server and mess up the game for paying customers.

That's my funny theory of what happened after taking annual cybersecurity training today. LMAOOOOO
3/1/2024 6:36 PM
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Recruiting Miss? Topic

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