Posted by coach_billyg on 10/18/2010 7:23:00 PM (view original):
i don't think gray areas like this are the place to push customer support. you can't look at this stuff in a vacuum. i totally understand why CS, even the same person, would fix a mistake like furry's (part of a greater tournament, something that promotes user interaction and is great for the game), but not a random scheduling misclick (which we all make, and which generally do not significantly affect anybody else and not too significantly ourselves, either).
Herein lies the problem. They're now deciding which misclicks are important. Who's to say that game doesn't affect my chances of a better seed, or even making the tourney? And who's to say that even with this guy back, cornfused doesn't make the tourney?
A misclick is a misclick is a misclick. Fixing one and not another is, by definition, arbitrary.
Whatever, I don't care that they didn't fix it. I'm more annoyed that you guys think you can "objectively" judge which situations need fixing, when, in reality, it's all opinion. Point being, opinion on importance shouldn't be a factor. Either fix the misclicks or don't, but don't tell me my misclick is less important and therefore shouldn't be fixed (which is counterintuitive on some level anyway).