Posted by ll316 on 10/23/2010 8:05:00 PM (view original):

Posted by antonsirius on 10/23/2010 11:13:00 AM (view original):
It's happened to me a couple of times over the years. It's not a hack, just a glitch.

Did you get that from CS or is it an assumption?  This happened to me for the first time this season with U of D.  That's a pretty big issue if it is indeed a glitch...

Assumption, but it's a more logical one than a hack.

As I recall the first time it happened I sent in a ticket and got the usual non-answer from CS that basically implied it was my fault. Since I'd game-planned in the wee hours the night before I really had no way to prove it wasn't, and then it didn't happen again for about a dozen seasons so I just didn't worry about it.

funny thing about my case, I won the game (it was in the NT) and won the whole thing that year.  one coach later sitemailed me and said gameplanning for me freaked him out when he saw I played my walkon for 30 minutes in a tourny game.

This is disturbing to say the least.

It's happened to me about once every 2000 HD games I've played or so, and based on how much I've seen other people complain about it I might be unlucky in having it happen even that often. That doesn't quite rise to the level of disturbing for me.

Posted by hughesjr on 10/23/2010 11:19:00 PM (view original):

Posted by antonsirius on 10/23/2010 5:15:00 PM (view original):

Posted by cthomas22255 on 10/23/2010 11:40:00 AM (view original):

Posted by antonsirius on 10/23/2010 11:13:00 AM (view original):
It's happened to me a couple of times over the years. It's not a hack, just a glitch.

There's no "glitch" in the code that randomly changes ONE coach's offense/defense, end-of-game settings and tempo adjustments.  No such thing.  If it were a glitch, then it'd be easy for CS to go back and look in the code and see it (and give refunds to those affected). 

My setttings were Triangle/M2M/-2/Normal/Adjust always.  The end of game settings had been the same all season. 

The settings were changed to Flex/2-3/+5/Uptempo/Adjust never.  The end of game settings were all changed to extremes maximize-my-loss-probability settings. 
For example "when winning late" was set to Play Uptempo with +5 on 3-pointers.  

Did it not occur to you that each of those settings is the very first choice on each dropdown menu?

It's a glitch, not a hack. The settings weren't manually changed, they all kacked and reset.

It would seem a logical conclusion that the select statement from the database somehow did not return anything, thus all the first selections (defaults) are used.

First item in each drop down box and zero's (unchecked) for the "check boxes".

I would think that all zeros (or a blank result) returned from the select statement would cause it ... at least that is where I would start looking if I was programming the game.

No, I hadn't even considered that but it makes sense.  Indeed, everything was set to the first option.  The opposing coach said he set up his strategy at 2pm (EST or CST I assume) and I was set to play a 2-3 instead of M2M.  That would have been shortly after I set up my gameplay settings properly.  

I think it's happened to me once, if I recall correctly.  Luckily for me, I believe it was against a pretty bad Sim team in a regular season game and I managed to win, but it sort of freaked me out also.  Had it been in a CT or NT game, I would have been REALLY ****** though.

To go back for a minute to a comment that CT made that seems to have gotten lost in the shuffle.  With the settings that jacked up, to only lose by one in a NT game does make one wonder how much of a value to put on IQ.  I know UDM gave an example (and a good one at that), but it really makes me wonder how much control we as coaches have over the outcome the games.

I have been of the opinion recently that the game was really starting to make sense and that my settings were being followed closely.  Thought the game was much improved.  Then I ran into two straight games where my A+ rated Def PF fouled out in 13 and 11 minutes respectively, against SIM TEAMS!!  Come on man, once I can see, as anyone can have a stupid game, but twice in a row.  That was a bit much to take (this happened under my dcy ID, by the way).  I won both games, but things like this shouldn't happen, I don't think.  Or at least not twice in a row with a player rated as such.  And before someone says that it's more than just IQ, I realize that.  For a D2 player his Ath, Spd, Def, and SB ratings are more than adequate.  Should anyone care to look, his name is Garf Walter on my N. Colorado team in Knight, dcy ID.

I had it happen but thought I was drunk and did it on accident.  My def and off were played different and im not sure what else I thought it was me drunk loging in.  hmmm

I had it happen to me a long time ago. I just thought it was my brother messing with me. It happened against a sim ai in the 2nd exhibition game so I didn't really care.

I agree that everyone's similar experiences here are disturbing and CS should fix the glitch.  Was everyone logging in from a desktop and not, say, a phone or other mobile device? 

I would be satisfied with $ credit as if I'd have won that game and lost the next.  I think that's fair. 

Posted by cthomas22255 on 10/24/2010 9:30:00 PM (view original):
I agree that everyone's similar experiences here are disturbing and CS should fix the glitch.  Was everyone logging in from a desktop and not, say, a phone or other mobile device? 

I would be satisfied with $ credit as if I'd have won that game and lost the next.  I think that's fair. 

I would think that would be fair also.  Have you ran this by CS yet?

Posted by dcy0827 on 10/25/2010 12:33:00 AM (view original):

Posted by cthomas22255 on 10/24/2010 9:30:00 PM (view original):
I agree that everyone's similar experiences here are disturbing and CS should fix the glitch.  Was everyone logging in from a desktop and not, say, a phone or other mobile device? 

I would be satisfied with $ credit as if I'd have won that game and lost the next.  I think that's fair. 

I would think that would be fair also.  Have you ran this by CS yet?

I have, but have not heard from them in a couple of days.  

Posted by hughesjr on 10/23/2010 11:19:00 PM (view original):

Posted by antonsirius on 10/23/2010 5:15:00 PM (view original):

Posted by cthomas22255 on 10/23/2010 11:40:00 AM (view original):

Posted by antonsirius on 10/23/2010 11:13:00 AM (view original):
It's happened to me a couple of times over the years. It's not a hack, just a glitch.

There's no "glitch" in the code that randomly changes ONE coach's offense/defense, end-of-game settings and tempo adjustments.  No such thing.  If it were a glitch, then it'd be easy for CS to go back and look in the code and see it (and give refunds to those affected). 

My setttings were Triangle/M2M/-2/Normal/Adjust always.  The end of game settings had been the same all season. 

The settings were changed to Flex/2-3/+5/Uptempo/Adjust never.  The end of game settings were all changed to extremes maximize-my-loss-probability settings. 
For example "when winning late" was set to Play Uptempo with +5 on 3-pointers.  

Did it not occur to you that each of those settings is the very first choice on each dropdown menu?

It's a glitch, not a hack. The settings weren't manually changed, they all kacked and reset.

It would seem a logical conclusion that the select statement from the database somehow did not return anything, thus all the first selections (defaults) are used.

First item in each drop down box and zero's (unchecked) for the "check boxes".

I would think that all zeros (or a blank result) returned from the select statement would cause it ... at least that is where I would start looking if I was programming the game.

hughes, you mentioned a select statement returning all 0s as the potential cause. well, i tend to agree, that would be the cause of the team game plan settings showing up messed up. but that is not the starting point, i think. a select is so basic, so trivial, a select statement has to be assumed to be consistent. so for a select to return all 0s, i would assume it would return all 0s consistently, given the underlying data. it seems there are only 2 ways that could happen -
1) the database record was corrupted and is actually all 0s - thus the select is working correctly. the db being corrupted, hopefully, would be a result of an update of all 0s, not a back end issue, that is sort of a sky is falling scenario. if the update was sending all 0s - which is a fairly reasonable guess at the cause of this issue, which is hopefully timing related - then it wouldn't be the end of the world. that would suggest, only when you manually make a change, could this happen.

2) the select statement was incorrect (did not convey the intended selection) and thus returns all 0s. i would be pretty skeptical of something like that, its the same select every time you pull up the team game plan. so i would really not expect the select to be the root cause of the problem - although i do agree that in the end it was probably returning all 0s.

to me i would want to fix this. any time you are corrupting the data base, you really, really want to look into it. how else do you know what the scope is limited to? i'd assume (until proven other wise) that this same issue could happen on any page you save stuff on - potentially to part of the data, not all of it. as long as the user sees what is in the DB, and nothing is being used behind the scenes in the game sim, i would guess this issue really is not that far reaching - but id definitely make sure if it was me, and not leave it to assumption.

To quickly address this situation:  There are basically two possible causes for what happened.  The first is that another user gained access to the account either by learning the password or by accessing the site on a computer where the account was left logged in.  The second possibility is that there was some error while the game-plan settings were being saved.  We've pretty much ruled out any other possibility.

We've reviewed the code and see nothing that would cause the settings to be saved incorrectly, but we'll continue to investigate.  If anyone sees this happen to them, please notify us immediately and if possible do not change anything until we can look at it.  Obviously if you need to change things back for an upcoming game that's fine.

We have upgraded cthomas22255's credit to match a 1st round win.

Posted by seble on 10/26/2010 11:59:00 AM (view original):
To quickly address this situation:  There are basically two possible causes for what happened.  The first is that another user gained access to the account either by learning the password or by accessing the site on a computer where the account was left logged in.  The second possibility is that there was some error while the game-plan settings were being saved.  We've pretty much ruled out any other possibility.

We've reviewed the code and see nothing that would cause the settings to be saved incorrectly, but we'll continue to investigate.  If anyone sees this happen to them, please notify us immediately and if possible do not change anything until we can look at it.  Obviously if you need to change things back for an upcoming game that's fine.

We have upgraded cthomas22255's credit to match a 1st round win.

Good work Seble.  Fair to credit his account and good communication to the rest of us.  Kudos!