So my brother texted me asking if I got my free season and I had no idea what he was talking about. He told me they gave everyone a credit so I looked and nothing was there. I checked his account and he had some credit that said loyalty 2011. I searched and finally found this...


"As a token of our appreciation for the loyalty you have all shown, we have provided each of you that has paid to play one of our games over the past 12 months a $10 site credit to be used anytime over the next 12 months."


I've played 41 seasons on this account over the years, but because I bought enough to last me a while at some point and combined with some free seasons that I used I don't get the credit? Did anyone else purchase enough seasons at one time that they didn't get this credit? 

Send a ticket... If you've had an active team over the past year I'm sure they'd listen... maybe

You sure you didn't buy anything recently?

I wondered why I didn't get that credit as well so I sent a ticket.  They said I didn't get since I hadn't paid to play in the last year, but gave me the $10 credit since I had been a loyal customer.  Send a ticket.

Posted by oldman_sons on 9/21/2011 9:13:00 PM (view original):
I wondered why I didn't get that credit as well so I sent a ticket.  They said I didn't get since I hadn't paid to play in the last year, but gave me the $10 credit since I had been a loyal customer.  Send a ticket.

I am very impressed with WIS by this - I don't think it is something they would have done in the past. Good job making the right call WIS.

I sent one in. We'll see what happens.

Posted by oldman_sons on 9/21/2011 9:13:00 PM (view original):
I wondered why I didn't get that credit as well so I sent a ticket.  They said I didn't get since I hadn't paid to play in the last year, but gave me the $10 credit since I had been a loyal customer.  Send a ticket.

+1

Posted by zhawks on 9/21/2011 10:30:00 PM (view original):

Posted by oldman_sons on 9/21/2011 9:13:00 PM (view original):
I wondered why I didn't get that credit as well so I sent a ticket.  They said I didn't get since I hadn't paid to play in the last year, but gave me the $10 credit since I had been a loyal customer.  Send a ticket.

I am very impressed with WIS by this - I don't think it is something they would have done in the past. Good job making the right call WIS.

+999999999999999999999

I know of a couple of other owners who got the credit after submitting the ticket because they had been living off of multipacks.  You should get one too.

cory,

Technically, you haven't paid to play since 2008-10-20. That said, you've been a loyal and long-time user so we have provided the credit to your account. We hope you look forward to the updates!

Thanks

Posted by furry_nipps on 9/23/2011 11:39:00 AM (view original):
cory,

Technically, you haven't paid to play since 2008-10-20. That said, you've been a loyal and long-time user so we have provided the credit to your account. We hope you look forward to the updates!

Thanks

Great to hear! Good job WIS!

Good job WIS of course, but seriously, he's played 3 friggin years without paying.  Holy crap Batman!! 

I didn't know its been that long lol.