This is ridiculous. We have been trying to get missing owners replaced for 2 weeks. Our world rolled over March 6th and Spring Training started March 14th. We have two owners that have not signed in since January 29th and March 2. We sent them several site mails with no response.
I went out and found new owners to replace them and we cannot get it done. Our regular season started March 21st and it is ruining the 2 franchises. It will set them back at least a season or two. The got the worst coaches so players won't develop. The missed out on free agents. They do not have enough players at any level so fatigue and injury will become an issue, especially with pitching.
On March 19th, customer support said they were contacting the old owners and giving them 24 hours to respond. WHY? January 29th is not quite long enough, they need another 24 hours. It has now been 5 days since we have heard from customer service.
The lack of customer service here sometimes is absolutely horrible!!!!!!!!!!!!
No updates or improvements to the game are bad enough, they could at least answer the submitted the tickets. There is a reason there is a drop off in people wanting to play this game. We have a number of owners that are thinking of leaving because they are fed up with what appears to be no attention to site or the programming.