Yes, it's sad for you. I was banned for three days, initially, when an owner, not in the world, dug 9 pages deep in our world chat to find an offensive post(which, by the way, was surrounded with equally offensive posts). When I objected, and pointed out that, in context and content, my post was rather tame, they suggested I report the other posts.
That's really a more damning statement about WifS' policy than the ability to read other world chats but it was what it was. Of course, that was probably low-level support not using their heads but that happens far too often.