Posted by MikeT23 on 9/10/2011 7:54:00 AM (view original):
Posted by willsauve on 9/9/2011 11:37:00 PM (view original):
i think hbd has been fun.. Not sure why people are all ****** off over a $10 credit..
Because some people think they "deserve" more. If the game had sucked, people would have quit. They didn't. Personally, I think saying "We've been ignoring you" was a poor PR play and passing out $10 credits was unnecessary. Just get back to work and keep your mouth shut. The people who were ******/leaving/left have already made a decision and an apology/$10 credit won't(or shouldn't) bring them back. The rest are still here because they enjoyed the game.
I think Mike may be mostly right here.
I was on the fence, have been for a while. I've been cutting back (I used to have an absurd amount of teams at once....like 10) and really was not enjoying the severly flawed (and now admittedly ignored) product. It was one thing when there was an effort put forth by the company to improve the product. That they admit they let it go for a year raises many, many concerns. When will they do it again? How will YOUR world be affected? Why pay $24.95 every few months when one can put that down ONCE, and play OOTP as much as they want, customized to their liking, in as many leagues as they want, with as many players as they want, against as many teams as they want, using old/new/real/fake players....etc.
Idiotic move to ignore the game, even worse to admit it and think $10 fixes a year of major problems. Those of you who experienced some of the worst of the worst, why you hang around is beyond me. You have enough negativity towards the product to carry on in the fashion you do and displayed as much in the forums, now is a good time to put that money where thy mouth is. Show them loyalty is a two way street. Take your business to a company that truly appreciates and deserves it. Not one that takes advantage of the fact that you're all playing into their hands like suckers, paying out top-dollar for a mediocre (at best) and declining product in which the owner/parent company as no problem telling you:
"Yep, we ignored the game and most of the major complaints majorly affecting things for about a year now. In the interim, we also knowingly blocked you out with some of the crappiest "Customer Service" reps in the history of Customer Service. Obviously, them belittling you while not being capable of grasping the simplest of concepts was not a clue to you folks we really don't care. Neither was flat-out ignoring the game, it's engines, faults, bugs and our customers concerns. Keep sending those full payments (for not even a half-hearted attempt by us), though. In fact, here's enough "credit" to make sure you can't do anything with it.....but spend more money on our site, which we just admitted to you we have failed in keeping up for you. Thanks. Keep that money coming."
They fell too far behind the competition anymore, and the current idea behind "fixing" things is poorly thought out and executed. They bumble something THIS easy, what do you think they'll get RIGHT in the future? Get out now, use your money on something that deserves it. You have better options.