I just wanted to start a thread to thank the WIS folks for the kind gesture of $10 in our accounts. We love the game and its nice to know that WIS recognizes some of the challenges in keeping the game sustainable.

Posted by pstrnutbag44 on 9/9/2011 9:49:00 PM (view original):

Posted by nmmi on 9/9/2011 11:58:00 AM (view original):
They admit to ignoring the site for over a year and you want to thank them?  Screw 'em. 

This. I'd prefer not being neglected, not having important tickets ignored, to not be belittled by an ignorant CS member who is CLUELESS as to what the ticket even addresses, and some updates, dev chats, improvements, or at least some ******* acknowledgement. Seriously, the $10 credit is horsesh!t. We've theoretically paid $24.95 a season while they've all but openly admitted to letting the game go for a full year. How about refunding that money since there is an admission of NOT giving 100% over the last year or so. Whatever percentage you gave to your customers (i.e. 5% of the attention/work needed), is the percentage that should have been paid for these games for the last year. What a joke. I think this officially seals the end for me.

In short, they tell us they know they didn't give us what we paid for over the last year....shouldn't we expect more than a 10% (AT BEST!) refund.....the money doesn't mean jackshit to the customers you've lost. Only action, acknowledgement, and not bailing on the game for a year can prevent that. The money means nothing, now. Customer Service, HBD, WiS, etc. slipped too far into disrepair for some.

Too little, too late. Massive FAIL on WiS and anyone buying this B.S. of theirs now. If they were interested in being as loyal to you as you are to them, an occasional update as to WHY you were being flat ignored or ****** on by CS or why HBD was being ignored completely would have occured before now.

pstrnutcase is always a good read.

Posted by pstrnutbag44 on 9/9/2011 10:09:00 PM (view original):
And nobody is posturing, tec. No need to be a "tough guy" on the 'net. That's your guys' game. I wouldn't dare infringe. Just pointing out why I don't think smart fellows such as yourself, after what you've recently been through with WiS, would buy into the crap. Funny how after a few "Doom & Gloom" threads, something FINALLY gets said by Site Staff. Get real. It's been going downhill for a while, and it isn't going to change.