Gillespie, no, I was not taking issue with your statements. You are among the coaches who will post something that I feel strong incentive to take a look at what is being said. Further, you are exactly correct that no matter what Seble, or anyone else does someone is going to be PO about it. You know that a person can do 9 things right, but will get jacked for the one they happened to not get it correct.
What does bother me is that coaches who have not played the game for that long, or who have had any real level of success in the game are running around saying how great this new engine seems to them. Frankly, I will rarely complain about something, and in fact, I am finding it surprising that I have taken this tact with this new engine. Yet, I am also feeling strongly that the game is flawed. Does this mean it cannot be corrected, and obviously, the answer is no. However, it is important for those who have played the game long enough to make their voice(s) heard and bring attention to HD on some of these issues.
Daalter correctly makes a point that one cannot look at a single game to find flaw with the overall product. Within the scope of probability, anything can happen, and though most of the time I can find a reason for it, sometimes you just have to write it off to aberration. This is going to happen with anything; old engine, new engine, or future engine.
There are many good things about the new engine, and there were definitely some things wrong with the old one. The problem is that there were some major over adjustments and arguably unnecessary ones. Things like the half time adjustment are working differently, but this does not mean they are working any better. If one will go back to the section I pointed out that I find seriously flawed with this new engine, I am sure you will find some strong agreement. To argue in circles about whether it was the old engine or the new one is ridiculous. The simple fact of the matter is the new engine did not correct issues, made some of them worse, and created some new ones all of its own.
As a paying customer, I have the right to bring up valid arguments about the product as does anyone else. Customer Service is there for a purpose, and I don't like having to go around in circles with someone over semantics, and Gillespie, this is not pointed at you. IF, HD is truly listening to 'every' comment as Seble claims, they will do so, and either present data that shows things aren't flawed, or that they recognize there is an issue and are making efforts to correct it. Nebulous comments that we are looking at things does not give the customer much assurance this is being done, and if one considers the way play testing was conducted and the issues with this new engine, it is not a climate that breeds confidence.