On Rickey, 3 days ago I sent them a transfer request, including in the ticket a TC from the departing owner that said "I'm done with HBD, replace me whenever" and also a sitemail from another person who saying he wants the team. Today I got back a response saying that they needed the current owner's permission to be replaced. The current owner has also submitted two tickets.
On another issue I got an initial response that they needed the request from another owner, not me. When I followed up saying that made no sense given the issue, they responded monents later that they would look into it. But I never got a response to the transfer ticket, for which I sent new authorization from the current owner about 10 minutes later. I'm guessing someone sudenly remembered they need to occasionally open up support here, and with a backlog of open tickets tried to push as many as possible back for follow-up on our part instead of action on theirs. It appeared that they were trying to plow through as much as they could in a half hour or so. With a little luck, maybe they'll follow up today.