Posted by seble on 9/9/2010 9:35:00 AM (view original):
Hey guys, sorry again. There is a random issue that has been popping up for a while now and it's hit the last 2 nights. If I knew what the problem was I'd fix it, but all we can do is try to figure out what's going on.
this has happened way too much. this was sebles response last time (above)
this was my calm, measured, and ignored response -
i disagree that all you can do is try t o figure out what's going on.
from my experience, with problems like this, there are always a few angles you can attack them from -
1) try to figure out what's going on and fix it
2) if you don't know what is going on, try to minimize the impact
3) if you don't know what is going on, try to improve detection of and response to the problem
in particular, i am in favor of #2. recruiting times absolutely should not rely on games being simulated. that is far too costly a mistake. having everything running in order is fine as long as step N failing doesn't cause steps N+1 on to be skipped. it makes mistakes and problems have a much larger footprint than they should. *some* things have to rely on others, i understand that, but recruiting and game sims absolutely do not - right? considering the two are mutually exclusive in 1 world...
also, #3. for example, if you have a world in the post season, or maybe any world, you need to seriously consider bumping back the next sim time. if you sim at 8am, the 2pm should be pushed back and announcements should be made of the upcoming schedule, so people can plan.
i hope you can see how the problem here is not so much the problem itself. its everything else - allowing the effect of that problem to snowball into something much greater, and not making adjustments to ease the impact on the users. im not sure how you could react to the recruiting botches, but i would seriously think about it, and be soliciting feedback *before* i kicked it back off.
i would like to ask everybody to consider sending in a ticket. it is somewhat ridiculous that these game simming problems are allowed to mess up recruiting, and visa versa. i can understand problems simming the games - but to allow this to spill over to recruiting is really bad, ESPECIALLY when, in seble's own words, "this is a random issue" which the site staff do not understand. clearly, seble is not aware that he has options other than just fixing the problem - he can minimize the negative effects. i say he is not aware as per his quote above. so please, send in a ticket, and make the suggestion - to take away the dependency between recruiting and game sims. hopefully that will make him aware of the option, and the change will be made.
i am not trying to knock the site staff for having a problem they don't understand. i've been there, believe me, ive been there - and its not a fun place to be. it can happen to anyone. but to state there is nothing to do except to try to figure it out is both naive and untrue. i think the site staff could use our help right now. developers often get too close to the problem, and get bogged down in the details trying to figure out the problem - and end up missing the obvious big picture stuff. such as, if you can't fix the problem, you can at least try to mitigate the collateral damage. i've seen it a hundred times, and often a simple suggestion is all it takes. so, lets help them out, and make the obvious suggestion.
9/12/2010 4:12 AM (edited)