Java update socket connection error Topic

jkorn
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I have the same problem. Waiting for a response from admin
10/15/2014 8:49 PM
steve9955
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Join the club, boys....
10/16/2014 2:05 AM
Area51man
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Me too.....  :(
10/16/2014 2:49 AM
steve9955
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I uninstalled the update and reinstalled it. Now it works.... go figure!
10/16/2014 11:24 AM
clk0619
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i did a system restore to remove the update but all i get is a gray block when i try   had to go to a backup laptop to play

10/16/2014 12:17 PM
jkorn
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I uninstalled and reinstalled.  The problem seems to be that the security settings can no longer be on medium but only high/very high.  I still get a blank box.
10/16/2014 12:50 PM
brando46
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I also did the uninstall reinstall with no change in status.  Guess this isn't a problem that WIS considers that important to give a quick response.
10/16/2014 1:28 PM
evil_twin
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The issue is new to them I'm sure.  They probably weren't counting on the folks at Oracle to be ********.

I declined the Java update and got in just fine.
10/16/2014 1:55 PM
jkorn
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smart guy evil_twin!
10/16/2014 3:51 PM
jkorn
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It WOULD be nice if I would have a reply to my sitemail about this problem......
10/16/2014 6:42 PM
Area51man
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I didn't send in a ticket, so if someone gets a response, will you please post it here??
10/17/2014 11:30 AM
jkorn
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10/15/2014 12:00 PM jkorn
I updated JAVA and now cannot load the live player. I set the site for an exception to the security settings but the screen is white when it loads. Any suggestions?
10/16/2014 3:59 PM Customer Support
Hi Jeff,

We're noticing that there is an issue with Chrome and Java at the moment. We suggest using Firefox or IE as they are both working correctly with Live.
10/17/2014 8:11 AM jkorn
I have the same problem with IE and FFox. If I make an exception in the security settings, I get a blank playing screen. If I omit the exception, it won't open the live site.
10/17/2014 12:56 PM Customer Support
We're not seeing any issues with Firefox and IE. Could you please let us know what operating system you are on and the version of your browsers?
10/17/2014 3:11 PM
redhawk_514
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If you're having issues with Live can you please reply here with your OS, browser and Java version?

You can find out your Java version by finding Java in your OS's control panel. Open it up and look in the General Tab > About. EX: Version 7 Update 71.
10/17/2014 3:43 PM
clk0619
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im having trouble on all browsers
10/17/2014 4:13 PM
dlcunc31
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version 1.8 update 25 Ia also see white screen.
10/17/2014 5:02 PM
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