let the community know which team and world it. people will generally try not to apply so you can get it back

They just need to fix their archaic credit based system. At the very least, let us auto-fund when credits are low. People will chime in here that its easy and they send reminders and whatever, but this happens way too often for WIS to ignore. Hell, it just happened to the national championship runner up in Smith D1 and he was forced to swap teams.

Cincinnati Bearcats

Knight World

Posted by cubcub113 on 2/5/2022 3:02:00 PM (view original):
let the community know which team and world it. people will generally try not to apply so you can get it back

Thanks, I just posted it..

It's the best available team in the world prestige wise so I am betting there is multiple job offers.

Luckily the team is not stacked right now and its not a elite prestige team so I may have a chance of getting it back.

Posted by Basketts on 2/5/2022 3:02:00 PM (view original):
They just need to fix their archaic credit based system. At the very least, let us auto-fund when credits are low. People will chime in here that its easy and they send reminders and whatever, but this happens way too often for WIS to ignore. Hell, it just happened to the national championship runner up in Smith D1 and he was forced to swap teams.

I agree. I am not trying to blame anyone for my error. I really thought I had renewed the team but when I woke up this morning I saw I didn't have the team.

There is a easy fix to this issue. I am not sure why they wouldn't solve this problem. This issue at best has a negative impact on people playing the game and there is zero upside to leaving it as is. It's not like they are gaining new people with this issue.

Its always possible I have a change of heart but I have no desire to coach another school. A large part of my enjoyment is playing with my history at 1 school. Right now I am more likely to quit than apply for a different school.

I believe if no one applied they'd let you take it back over immediately so if you can't immediately regrab it people may have already applied.

Can't hurt to open a CS ticket too though idk if they're as accommodating as they used to be in these situations.

Posted by sol_phenom3 on 2/5/2022 3:29:00 PM (view original):
I believe if no one applied they'd let you take it back over immediately so if you can't immediately regrab it people may have already applied.

Can't hurt to open a CS ticket too though idk if they're as accommodating as they used to be in these situations.

Thanks. I did put in a ticket about 4 hours ago. No reply yet. I put in the ticket before I read the forums or new the rules. I did apply for the job but it said others have already applied.

Over 100 seasons and he lost them.... We're all human, I don't think forgetting to renew is the biggest deal in the world and I certainly believe plague should have gotten his team back. I mean really, why is this even a question? Human Coach has a team for over 100 seasons and forgets to renew, CS doesn't just make that work? I understand that in order to make some kind of universal system work for missed renewals, it should be agreed upon among the entire community but, I also just think CS should operate under common-sense rules here.

Yes of course on the flip side, a coach could get "screwed over" from this as he could apply to the top job available and not check until hirings begin. And if CS were to do this for everyone, it would be a disaster. But I do think exceptions should be made on a case-by-case basis if the coach reaches out to CS immediately after forgetting to renew. Especially one who has coached the same team for like 10 years?

plague, you probably want to send the new coach a sitemail letting them know what's up. if they agree to switch, CS will switch you back (but it gets tricky if their old job is already taken). this can kinda screw over the new coach if they basically lost out on another job they wanted, and they might not want to switch back for a number of other reasons... however, it is probably worth asking? if the other coach wants to help they should send a ticket, too, asking to get moved to a different open job or their old job or something... i think new CS still accommodates such requests?

Posted by gillispie on 2/6/2022 7:23:00 AM (view original):
plague, you probably want to send the new coach a sitemail letting them know what's up. if they agree to switch, CS will switch you back (but it gets tricky if their old job is already taken). this can kinda screw over the new coach if they basically lost out on another job they wanted, and they might not want to switch back for a number of other reasons... however, it is probably worth asking? if the other coach wants to help they should send a ticket, too, asking to get moved to a different open job or their old job or something... i think new CS still accommodates such requests?

I remember this happening in the past for sure, exact same situation as this. Coach lost his long-term team, the other coach had no idea and was willing to give the team back and CS made it happen.

Gillispie and Tmac thanks for the posts.

WIS still has not responded to my ticket. Vamrball got the job. He has a successful history in the world. He just came back last season after missing about 30 seasons. I am unsure if the right thing to do is ask him to give up the bearcats. I feel like I would be guilting him into doing that.

I am upset at WIS customer service. They could of at least responded to my ticket. I understand its the weekend and I don't want to work the weekend either, but they don't put the game on hold on the weekend and this needed to be addressed within 14 hours..

I have been playing WIS games since June 2001. I doubt there are many people who have been playing as long as I have. I counted and I have had this team for 103 straight seasons, that's about 8 real life years. I enjoy this team in particular, I like the history and looking at the records etc. It just wouldn't be the same to me playing another team, the enjoyment would be gone. I have had multiple chances to move into elite programs. UCLA was open right after I won a national championship and I am sure I would of gotten the job but I didn't apply.

I think WIS screwed up in their logic by thinking someone that did not renew in time will just want to take on another team. Whether justified or not they are likely going to lose a long time customer, a customer who had no intentions of quitting and may of stayed another 8 years.

I am sure this has happen to others and I bet some people did not come back. My suggestion to WIS for this to not happen to someone else down the line, during the application stage if your team is available and you bid on it that you get the team over everyone else that applied. In my opinion this should be a no brainer. I did not notice the red renew sign but I did notice my team not being available on the home page. This would give you a last chance to retain your team.

Thanks for listening. At this point I am going to wait for WIS to respond but it seems the genie is already out of the bottle.

The easy fix is to remember to set auto renew. Or remember to renew.

I'm not really against letting a coach get the job back first thru applying. But we're a bunch of vultures here. It's not fair to 100 other coaches that see a job finally open up, and then have to show pity to the coach who forgot in the first place. I HATE this topic more than any topic we discuss in HD. We are all human yes. And humans need to be responsible for their actions and accept consequences. Sure, it's a game and not something so desperately important that we should never be nice. But the issue I have is the coaches that forget "expect" 100s of other coaches to understand and be nice enough to not go for a school they desire. Yes, some coaches will. But to "expect" other humans to care is just being unreasonable. (For the record, I personally would not apply if I knew the situation. But I know many others would apply with no regret).

I hope OP gets his team back. But we all know how to play this game. And if we screw up accidentally or intentionally, we should prepare for the worst. No hard feelings.

Posted by topdogggbm on 2/6/2022 1:17:00 PM (view original):
The easy fix is to remember to set auto renew. Or remember to renew.

I'm not really against letting a coach get the job back first thru applying. But we're a bunch of vultures here. It's not fair to 100 other coaches that see a job finally open up, and then have to show pity to the coach who forgot in the first place. I HATE this topic more than any topic we discuss in HD. We are all human yes. And humans need to be responsible for their actions and accept consequences. Sure, it's a game and not something so desperately important that we should never be nice. But the issue I have is the coaches that forget "expect" 100s of other coaches to understand and be nice enough to not go for a school they desire. Yes, some coaches will. But to "expect" other humans to care is just being unreasonable. (For the record, I personally would not apply if I knew the situation. But I know many others would apply with no regret).

I hope OP gets his team back. But we all know how to play this game. And if we screw up accidentally or intentionally, we should prepare for the worst. No hard feelings.

Top I am not blaming you or anyone else. I am responsible. I have mine set to renew. The problem was I didn't have the credits applied to the team. I had the credits, just not directly applied to this team. The entire time I thought it was going to renew until I woke up saturday morning and my team was gone.

I do however think the design is flawed and that there is a easy fix. I understand people want better teams but I don't think this is the way people should get better teams.

It doesn't matter what either of us think it is what it is.

It’s just bad design, plain and simple. There’s no good reason a user who does not intend to give up their team should not be able to automatically get the team back up until a new coach is hired. Nor is there a good reason there is no option to opt into auto-bill. The idea that coaches who apply for a job that ends up going back to the previous coach are getting “screwed” is genuinely laughable. I’ve been on both sides of this, and there’s no comparison. On one side, you’re losing possibly many years, hundreds of dollars, and immeasurable amounts of emotional energy worth of progress for reasons that could range from “I forgot” to a sick kid in the hospital. On the other side, you shrug and say “huh, ok I guess I’ll see what opens up next year.” Not remotely equivalent, and customer service that treats them on the same level is an utter failure.

It’s already a failure that no one has responded to you, but I guess it’s good to see not much has changed there. :l In seble’s day anyway, when CS does get back to you, you can expect the response will be along the lines of “we’re sorry this happened, perhaps you should consider purchasing a 10-pack and selecting auto-renew.” In other words, it’s a good time for a sales pitch. I imagine that will be extremely pleasing.