Same thing-i got booted out almost every game-even in the open play I got booted out

Holy crap thats bad. Not worth playing really.

Quote: Originally Posted By BastanRedsox on 1/16/2010I agree Josh. 12.95 a team should warrant a 15 second response from someone for WIS. Just think, if they did this, we would think they actually care about us. 15 seconds would equal great customer service. Why is 15 seconds to hard to preach to us

Admin doesn't care. They hardly if ever respond to anything.

Just submitted ticket to wis that reads as follows: "Screen freezing, rendering participant blind to action (apparently game continues managed by sim) and crash when exiting 1 inning or 2 later. Many players frustrated, cease playing, and post up this problem in live forum. Please fix." ...

I always get a response from admin. Usually within 12 hours. Sometimes they have to shuffle the ticket up higher because its something a normal CSR can't answer but they always send notice when that is going to happen.

I have a side job where I work as a GameMaster for an online video game company and we have these problems all the time. Sometimes there's only one person who can answer a problem, and if they aren't around for any variety of reason, stuff can go unanswered for awhile.

They should probably post something here that says the problem is being addressed, this needs to go out to anyone playing live. My guess is that the server is unstable right now(for reasons ranging from a new server to the forum upgrade they are about to roll in). or they are having a problem with their internet provider.

I played 6 live games today and I got booted from 4 of them.

2 out of 3 for me.

Quote: Originally Posted By BastanRedsox on 1/16/2010I agree Josh. 12.95 a team should warrant a 15 second response from someone for WIS. Just think, if they did this, we would think they actually care about us. 15 seconds would equal great customer service. Why is 15 seconds to hard to preach to us

Don't get too down. We pay twice as much in HBD and get the same, ****!y service. I might switch back to SLB just so I don't feel AS screwed. ;-)

lol...alright...here is the response I got (needless to say, another ticket has been sent) This is obviously a response from a weekend employee:

Thanks for the note. Here is the most recent update to SLB.

01/07/2010

* To help with roster flexibility, we have reduced the minimum PA_162 and IP_162 team totals to 4,800 and 1,200 for non-theme leagues.

Dear Customers:

We are aware of the SimLeagues Live issues and were working hard to isolate and correct the problem. We apologize for the inconvenience and appreciate your patience.

Quote: Originally Posted By Admin on 1/16/2010Dear Customers:

We are aware of the SimLeagues Live issues and were working hard to isolate and correct the problem. We apologize for the inconvenience and appreciate your patience

Thank you. Not sure why I received the other response concerning any possible updates to live play...at least there is communication here.

I received an immediate ticket response this time...and they are aware of the problem, and are looking into it.

Quote: Originally Posted By Admin on 1/16/2010Dear Customers:

We are aware of the SimLeagues Live issues and were working hard to isolate and correct the problem. We apologize for the inconvenience and appreciate your patience

Wow. Admin's not just a myth

Quote: Originally Posted By Admin on 1/16/2010Dear Customers:

We are aware of the SimLeagues Live issues and were working hard to isolate and correct the problem. We apologize for the inconvenience and appreciate your patience

Yeah right I am sure they are working so hard!

braveboy, you might have just guarunteed a few losing seasons there lol