this forum needs more ******** and moaning.

customer loyalty and retention is not a 5 dollar coupon that lasts for a week. now we know where we stand. if anyone creates a similar site with customer service in mind i will be sure to jump ship. really ****** off right now

the coupon was issued almost 2 weeks ago

It definately wasn't for the schedule getting messed up. If you had an active team on 5/12 you got the credit. If you didn't you got 12.95 credit. If you had played before

It definately wasn't for the schedule getting messed up. If you had an active team on 5/12 you got the credit. If you didn't you got 12.95 credit. If you had played before

there is a credit???!?!

I never knew it had an expiration either. They did a pretty good job of keeping that on the DL so it would expire without people realizing.

Quote: Originally posted by watch_this on 5/24/2010I never knew it had an expiration either. They did a pretty good job of keeping that on the DL so it would expire without people realizing.

Absolutely, those sneaky bastards. Its not like the put it right there so that when you looked it had the date of expiration. Oh wait, yes they did. They hid it right there in plain English. Terrible these people are.

They've made a mess of the switching over to the new engine and their apology is to make us buy season now instead of when we were planning on it if we want a $5 discount. Like other people have said, they didn't do it to help us, they did it to get an influx of cash.

OH brother.



Look, you got a free credit, nothing requires you to spend it. And how DARE a business want an influx of cash.

Quote: Originally Posted By watch_this on 5/24/2010They've made a mess of the switching over to the new engine and their apology is to make us buy season now instead of when we were planning on it if we want a $5 discount. Like other people have said, they didn't do it to help us, they did it to get an influx of cash

FWIW, the discounts were there before the problems manifested

I dont think anyone is acting ungrateful towards the free site credit... I just think that the site credit's meaning was based on us sticking with a product during the period of changes. If the changes hit an unforeseen snag, then maybe the site credit could be extended. If not, I dont think people are going to quit over the credit expiring, just think it would be nice if it was extended.

Quote: Originally Posted By alblack56 on 5/24/2010I, for one, am grateful for the $5. I'll be able to tell within a week if I like the product or not. But, I'm a lifer anyway! LO

My thoughts exactly.

Where do you find this $5? I can't find any credits and I'm in every world.

Quote: Originally posted by daveymac on 5/25/2010Where do you find this $5? I can't find any credits and I'm in every world.

It came out before any problems were encountered and it was in the credits section of your profile.