Smith games not simming? Topic

pumphead
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Has anyone made the hamster joke yet?


9/15/2010 7:01 AM
emy1013
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Wonder if we should all contact the parent company and let them know what the issue is so they can get somebody to help with getting this fixed........?

9/15/2010 7:03 AM
philkerr456
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checked and my games werent simmed, just read through this, went back and checked game results one more time and tark is simmed

but this is seriously getting old
9/15/2010 7:16 AM
trobone
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phelan has simmed.... i still lost, the delay didn't help me
9/15/2010 7:48 AM
hawkfan1992
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Response to my ticket referenced above:
9/15/2010 11:34 AM Customer Support
David,

The FAQ entry mentions "normally". The games normally run fine between 2 and 3. We're working on eliminating the issue that causes the occasional delay.

Clearly, they believe this is only happening "occasionally" rather than on the near-nightly basis that it seems to be happening in Phelan.  Phelan being a 2-a-day world, it is more than just annoying, it impacts game-planning when  you only have a 3-hour window to do it.  I can't count on being in front of a computer or having free time during the limited 3 hour window when the games don't sim until 9 AM.  Does anyone have any data on how often it has simmed late over the last several months?
9/15/2010 11:52 AM
hawkfan1992
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My reply:
9/15/2010 11:56 AM hawkfan1992
I actually would disagree with you on the "normally." I believe more often than not it does not cycle between 2 and 3. Do you really believe it is only an "occasional" delay? Hey, do what you want with my ticket. This is my communication to you that I am unhappy with this situation. I am your customer. Trying to give me lessons in semantics is not going to resolve the underlying issue related to my disappointment with the product for which I pay.

9/15/2010 11:57 AM
sully712
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I am most concerned that this "glitch" is affecting recruiting as well.
9/15/2010 12:25 PM
hawkfan1992
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9/15/2010 12:36 PM Customer Support
As I mentioned, we're working to resolve the problem and make sure games run between 2 and 3.
9/15/2010 12:53 PM
ewells54
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I agree. This is starting to get old & they don't seem to care. I guess they figure they already have our money!! & also as sully712 points out, this can have an affect on recruiting which is getting ready to start in Naismith World.
9/15/2010 2:06 PM
dcy0827
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Posted by hawkfan1992 on 9/15/2010 11:57:00 AM (view original):
My reply:
9/15/2010 11:56 AM hawkfan1992
I actually would disagree with you on the "normally." I believe more often than not it does not cycle between 2 and 3. Do you really believe it is only an "occasional" delay? Hey, do what you want with my ticket. This is my communication to you that I am unhappy with this situation. I am your customer. Trying to give me lessons in semantics is not going to resolve the underlying issue related to my disappointment with the product for which I pay.

Nicely stated.
9/15/2010 4:22 PM
furry_nipps
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Still having no issues personally.
9/15/2010 10:05 PM
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furry_nipps
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I thought you quit. Why would you be disappointed? 
9/15/2010 11:35 PM
dcy0827
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Anyone want to guess which world the Sim hangs up in tonight?
9/16/2010 1:17 AM
gillispie
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Posted by sully712 on 9/15/2010 12:25:00 PM (view original):
I am most concerned that this "glitch" is affecting recruiting as well.
me too, thats why i keep pushing splitting the recruiting/game sim parts of the game, like they had been. its too important. im also getting a little nervous with tark's NT coming around. what do you all think about pushing back the 2pm sim by half the time of the 2am sim if it goes over by at least 4 hours, for the 2 a day worlds?
9/16/2010 1:35 AM
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