Support Ticket system broken Topic

wvufan76
Posts: 1317 (0)
Hall of Famer
1 2 730 45
Prospect
DEAR CS,
Support ticket logic is broken. The drop down for problem categories will not "drop down" and without a category listed the system will not submit requests. I have only been trying this morning, so it may be a short term situation you are working on. Thanks
2/26/2019 4:20 AM
gomiami1972
Posts: 4432 (0)
Hall of Famer
18 1 1 552 49 141
Pro
Are you using the sportshub ticket system or the old one through WIS?
2/26/2019 8:51 AM
shoe3
Posts: 4168 (0)
Hall of Famer
413 12 6
Veteran
Are you trying to use the old system? The SportsHub system uses “League Safe”. There isn’t a problem category like before. The only drop down is to denote what kind of device you’re using (phone, tablet, or PC, etc) and it’s working for me.

Access here, sign in, then click submit a request at the top.
2/26/2019 8:55 AM
Support Ticket system broken Topic
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