Many of us (myself included) are quick to jump on Customer Support when we perceive them as failing to meet expectations. I just wanted to give them a shout out for the quick response to a recent ticket.

A few days ago I wanted to use some reward points to buy Amazon gift cards, but saw the cards were listed as out of stock. I sent a ticket asking when they would be in stock again, and got a reply a couple hours later saying it was taken care of, the cards were available again. I bought the cards, and within another couple hours received an email from Amazon with the claim codes.

A+

what's a reward point

+1
WIS Customer support has been exceptional recently

Agreed. I've had a number of requests lately and everything gets taken care of quickly without any issues

+1!

Four and a half years later, so it's time for another compliment! I had an issue with a league I'm commishing, I sent a ticket this morning, and literally minutes later it was resolved.

Another A+ for Customer Support!

well, i do attest they are always quick to kick me out for foul language or hurt feelings or whatevertf

they are right quick johnny on the spot when someone complains

Watch your mouth in my thread, mister, or we'll be seeing "bagchucker5" in here soon.

Nothing but good experiences with admin. Always courteous and take care of problems with leagues I run in a timely manner. I personally would like to see Amazon gift cards come back, even at slightly less than face value (80%-90%).

I haven't used the site much in over a year, but now that I'm back on, there has certainly been change for the better. Support is not only more responsive but they are more active directly in the forums and are actually focused on solutios. That's very nice to see, and hasn't been like that in many years.