Pages Erroring Out After the Update Topic

Hey Guys,

We're getting a lot of support tickets regarding some pages (mainly the FA Report page) not loading properly (red error message). The pages are working fine, but you may need to take a few steps to correct the problem.

1) Clear your cookies and cache:

In Firefox: CTRL + SHIFT + DEL --> Check the check box named "Cookies" and "Cache"--> Click OK

In IE 7 & 8: Tools --> Internet Options --> Browsing History --> Delete --> Click "Delete Cookies" and "Temporary Internet Files"--> Click OK

Note: In IE8 make sure Preserve Favorites Data is unchecked or it won't remove Whatifsports cookies and cache if you have the site marked as a Favorite.

In IE 6: Tools --> Internet Options --> Click "Delete Cookies" --> Click OK --> Click "Delete Files" --> Click OK

2) Close your web browser
3) Open your web browser
4) Log out of the site
5) Log in to the site

Sorry for the frustration!
11/3/2009 11:13 AM
I have done this and am still having the same problem.
11/5/2009 7:02 PM
Same here. Any ideas?
11/6/2009 12:19 AM
I use Firefox and cannot access the FA report w/Firefox. However, to extend some contracts I WAS able to access the page by using Internet Explorer. Kind of a quick fix, but the different browser worked.
11/6/2009 11:40 AM
I've tried all of the above, no luck. Need to budget by Sunday (8th)!
11/7/2009 11:16 AM
I am having the same problem wih Firefox. WIS gotta get this fixed, pronto.
11/7/2009 5:23 PM
Hopefully we can postpone our budget day, I have a couple big free agents that I may or may not decide to sign, depending on what they are asking. I can't set a realistic budget if I don't have this info. Stargell @ Monument park.
11/7/2009 8:51 PM
Ok, figured mine out. I play on 2 computers, I had to delete all cookies from both computers...woohoo!!!
11/7/2009 9:20 PM
Delete all cookies. Not an acceptable fix. Sorry.
11/7/2009 9:58 PM
just delete the cookies from WIS then wonka. Don't be an ***.
11/11/2009 10:49 AM
Is anyone else not able to load their teams. I click on either team and it starts to load and then just drops back to the original page.

9:52pm EST
11/11/2009 8:52 PM
I can't even get to my teams.....never loads.
11/11/2009 8:55 PM
I'm having the same problem. I have been able to get on the site until tonight. I have deleted my cookies, temperary files and browsing history and I STILL can't get to my teams. WTH!!!!!
11/11/2009 8:56 PM
I can't get in either.
11/11/2009 9:19 PM
same problem

11/11/2009 9:24 PM
12 Next ▸
Pages Erroring Out After the Update Topic

Search Criteria

Terms of Use Customer Support Privacy Statement

© 1999-2026 WhatIfSports.com, Inc. All rights reserved. WhatIfSports is a trademark of WhatIfSports.com, Inc. SimLeague, SimMatchup and iSimNow are trademarks or registered trademarks of Electronic Arts, Inc. Used under license. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.