So I'm not interested in playing HD anymore, I have 5 seasons in my "renewal bank" that aren't assigned to teams, I sent a ticket in to see if I could get those 5 seasons worth of credits transferred over to Hardball Dynasty credits because I'd like to try that out instead. I didn't ask for money back or want anything from them other than what I feel I've paid/earned in my time here in the HD world, all I asked is for them to access a value to those 5 seasons and convert them into Hardball Dynasty credits. I was told I needed to go to the refund section of the account info page and that is where I learned that for those 5 seasons that I have no plan on using I would receive (drum role please!!!!) a whopping 45¢, oh and they'll even put that 45¢ back on my credit card if I'd like....wtf kind of policy is that???? I don't want money from them I just want to try another product of theirs, on the same website, all under the same login name and for the trouble/work it apparently causes them to do what I feel would be a simple task they're going to charge me ($12.95 x 5 = $64.75, $64.75 - .45 = $64.30) $64.30 to do this. Huh must be some hard times at Fox these days...