Can't purchase a new full-season team Topic

tonyrobots
Posts: 38 (0)
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7
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Currently I'm getting an error message when trying to buy a new full season team for SimLeague Baseball. Anyone else seeing this?

Server Error in '/ordering' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
6/26/2018 6:00 PM
uncleal
Posts: 1619 (0)
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Have you sent in a support ticket? If not you should do so ASAP. Make sure to include information such as time, date, browser, OS, method of payment you've tried (if relevant), etc.
6/26/2018 7:11 PM
FatDad
Posts: 355 (0)
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The End is here!?
6/26/2018 9:05 PM
sjh0825
Posts: 2875 (0)
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I got it too.
6/26/2018 9:47 PM
tonyrobots
Posts: 38 (0)
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7
Prospect
Just submitted a ticket, will let you know when/how it's resolved. Pretty bad sign though, no?
6/27/2018 1:01 PM
crazystengel
Posts: 12467 (2)
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714
Hall of Famer
I purchased a team just now, no problem. But I used credits I already had. Is that the case with the people getting error messages, or are you trying to use your credit cards?
6/27/2018 1:11 PM
crazystengel
Posts: 12467 (2)
Hall of Famer
714
Hall of Famer
Weird, on the My Locker page I just saw a message that my request was aborted. But I have the new team in my team center, and the credits are gone. Who knows what's going on...
6/27/2018 1:14 PM
dannino
Posts: 3750 (0)
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Possibly a software change? Why no notice, though?
6/27/2018 1:19 PM
Wales_
Posts: 257 (0)
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I have this problem too. Now the HD page won’t work and I’m having trouble accessing my teams. I get this “default.apsx” error.
6/27/2018 1:56 PM
crazystengel
Posts: 12467 (2)
Hall of Famer
714
Hall of Famer
Message on My Locker page:

Payment Problems

We're aware of the issues with the payment system and we're working to fix them. We apologize for the inconvenience and appreciate your patience

Update: We believe the problem is now fixed. If you have any further problems purchasing seasons, please submit a support ticket.

6/27/2018 6:31 PM
tonyrobots
Posts: 38 (0)
Rookie
7
Prospect
Yes, it's now working properly for me. To clarify, it was specifically credit card payment that seemed to be bugged, not necessarily paying with credits.
6/27/2018 6:51 PM
Can't purchase a new full-season team Topic
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