Posted by metsmax on 10/3/2010 8:39:00 AM (view original):

methods to handle this issue

1. find and fix the glitch that keeps hanging up the game in mid-SIM

2.  have someone on the staff of WIS log onto the forums between 3:00 and 5:00 a.m. and see the inevitable postings so that whoever can push the reset button can do so

3.  give an intern at FoxSports a free HD subscription, have him play, become interested in the game and thereby notice when it has not run

4. pick one or two users who play and are not cretins and ask them to email someone when worlds have not run

5.  if not already in place, develop the ability to push the reset button remotely - without physical presence at whatever facility they use

so whats stopped in midstream this night

a. sweet 16 in Knight - and the window for game planning for the elite 8, if one gets there, is shrinking

b. its a Sunday

c.  morning of last day of recruiting in Phelan and Rupp - my teams are done, but some are in battles

d.  at least some other worlds simply did not have games run

 

Allen is in the middle of their Conference Tourneys.  It looks like none of the games in D-1 through D-III have simulated.

     Looks like the 32 point favorite DII  #1 UDC in Wooden losing to C Washington really messed things up last night.  The computer is probably thinking that shouldn't have happened and is taking the day off to think about it.

Iba hasn't simmed. This is the first time it has hit me. I don't check my scores until after I wake up for work at 5 30, and they've always been there in time.

Posted by lmschwarz on 10/3/2010 8:33:00 AM (view original):
Metsmax, those are all logical solutions, yet many months into the problem and none of them have been implemented. The only obvious answer is they don't care as much as their soon-to-be-ex-customers.

That is only true if the same issue is causing these things to happen.  Where coding is concerned, it might be a separate issue that causes the problem.  So, they might be fixing things only to have another issue surface in another section of code later.

Regardless, I agree that someone needs to login every day at a certain time (sometime around 5:00am eastern time at the latest) and verify that the game ran correctly.  I would also agree that remote access needs to provided for that person to allow this to be performed from outside the office.

They could also figure out the last process that runs and develop a test to ensure it has run each day, and have a SMS message to a cell phone sent if it does not run.

Of course, we have no idea if remote access or cell phones are provided to WIS employees ... nor do we know what their operating margins and overtime costs are, so it is easy for us to offer solutions with no real knowledge of the real situation

One thing if for sure, something(s) need to be done to HD.  I have never had these kind of problems in GD or HBD.  In those games, something may be delayed for 30 minutes to an hour if the server gets backed up ... but never a several cycles skipped or things running multiple times, etc.

You sound like this is difficult it really isnt...
A local college student who is pursuing a degree in the programming world will be able to troubleshoot and correct the problem.
The only conclusion (without being told what the real problem is)  is that they have a skeleton crew for this and it is also very low on the list of priorities.

A. is directly effecting me metsmax, I am leaving to go tailgate in t minus 30 min, I have waited around (was planning on being their at 9) and gonna give it another 30 before I just bail.  Sorry excuse if you ask me

what a bummer. 

I am going to play golf and need to gameplan for tark!!!!! Lets get this **** straight!!!!!! I am tired of this!!!!!!!!!!!!

this is awesome    !     

WIS is really driving the "real life" factor home.  They want us all to wake up and have a certain expectation and then find out that expectation wasn't met and there is little we can do about it.  I feel I have learned a real life lesson here.

Well played WIS, well played!

Posted by kydynasty on 10/3/2010 8:52:00 AM (view original):
     Looks like the 32 point favorite DII  #1 UDC in Wooden losing to C Washington really messed things up last night.  The computer is probably thinking that shouldn't have happened and is taking the day off to think about it.

actually i think it was 37 point favorite #3 milllikan taking it from my 2-5 squad in DIII     

last night, went to see "Social Network" - good, not great movie - interesting line by the facebook guy - he talked about how important to their business model it was not to have any interruption in service.....facebook, now worth billions....

Posted by addyyy on 10/3/2010 9:04:00 AM (view original):
You sound like this is difficult it really isnt...
A local college student who is pursuing a degree in the programming world will be able to troubleshoot and correct the problem.
The only conclusion (without being told what the real problem is)  is that they have a skeleton crew for this and it is also very low on the list of priorities.

You make hiring someone seem a lot easier than it is in the real world.

You have to consider overhead costs involved.  You have HR costs, potential Heath Care costs (depending on company policy), possible tuition assistance costs, works compensation costs, unemployment insurance costs, etc.

Companies have policies in place for their employees, so adding a worker at $10.00/hour, you can double that cost for overhead, etc.  So, the cost to the company to add one full time worker could easily exceed $40,000.00 per year for a guy you would pay only $10.00 ... now, most programmers would cost more than that.  Lets assume they could find a good one for $20.00/hour.  That could easily cost the company 40K in salary, 40K in overhead, taxes, etc.

If you assume a paid team in a one a day world is $12.95 (with no free season or coupons) and it takes 45 days, that gives you 8.11 times to pay per year .. or $105 per paid team.  That would mean it would take 762 paid teams to pay for one $20.00/hour employee.  This does not take into account any hardware or building or electrical costs for housing servers, etc.  It also does not take into account the coupons of $1.25 to $1.50 for non-playoff teams ... so the $12.95 drops to $11.70 and that means $94.90 per paid team, which is 843 paid teams for that programmer at $20.00/hour.

Looking into the issue.