They listened to a lot of their users expressing their unhappiness about something, and they're doing something about it. I don't think they should be criticized for that. I don't know if the end result will be perfect or not, but I take this is a very positive sign.
Maybe I'm reading too heavily into this, but if this is the new way they're going to handle things -- really listening to their customer base, communicating their decisions, etc. -- then for the first time in awhile I'm very hopeful for HD.