Quote: Originally Posted By MikeT23 on 5/29/2010I think you'd be surprised at the inaccurate statements that customer support offers up from time to time. Most recent: Every player I've ever seen takes a ratings hit if he's not on a roster when ST ends. An owner in Bo Jackson signed one and, as soon as he signed, the hit showed(an "event" has to occur for the hit to expose itself). He questioned CS and they said "It's random." And, when he pressed them, they still insisted that it's random. It isn't. Unless every player not on a roster takes a random hit.
Inaccurate answers to tickets are one thing; you could easily be getting an answer from low-level support that has very little experience with HBD (or GD,or HD, or whatever game you are asking about).
Blatant, significant falsehoods in the official "Player's Guide" are pretty ridiculous.
Know what I mean?