I keep trying to understand what WIS is thinking. Maybe it's something like, "Our customers asked for this, and we think it's basically right, and so we're going to maintain course. We believe there's a silent majority who like these changes, and once we tweak the new system, even most of those who hate it currently will like it."
But what WIS may not realize is they should be thinking something much closer to, "We have stopped almost all job mobility, effectively pulling the rug out from under many coaches who'd painstakingly planned to move this season, and now they're stuck for the foreseeable future, and we're going to lose many, many customers over this. Whatever code we think is working is simply not working the way many of our customers want, so we're going to scrap it, go back to the original, give season credits to disgruntled coaches, work on something that will work, then test the heck out of it and get lots of pertinent customer feedback, before releasing. If we don't scrap this bad system, it's going to hurt our HD bottom line significantly."
As a businessman myself, I just can't understand the seemingly obstinate committment to the attitude in the 1st paragraph instead of the 2nd. This is actually going to cost WIS revenue, which I'd otherwise assume is their first priority. But it would somehow seem not to be in this case. So very odd.