SportsHub Integration Recap (and special offer!) Topic

And then there are owners who have a little green envelope showing, but still dont answer them for 3 or 4 days.
7/28/2018 3:27 PM
Posted by grayfoxx on 7/28/2018 3:27:00 PM (view original):
And then there are owners who have a little green envelope showing, but still dont answer them for 3 or 4 days.
Exactly; owners who are going to be disrespectful and/or lazy, are going to be disrespectful and/or lazy no matter what.
That's been proven over and over and over through the years, even with working site-mail indicators.
7/28/2018 8:49 PM
Posted by all3 on 7/28/2018 8:49:00 PM (view original):
Posted by grayfoxx on 7/28/2018 3:27:00 PM (view original):
And then there are owners who have a little green envelope showing, but still dont answer them for 3 or 4 days.
Exactly; owners who are going to be disrespectful and/or lazy, are going to be disrespectful and/or lazy no matter what.
That's been proven over and over and over through the years, even with working site-mail indicators.
Yes. Agree, but the next level down is the progressive owner who is a casual player. He/she checks the site maybe once a day. They aren’t on top of day-to-day league items. They are the ones who don’t know or take the steps to check the sitemails especially in this current environment of no sitemail indicator.

So the dedicated progressive sits & waits in the league waiting & hoping that something gets this owner in.

The green envelope was a flare of hope.

DD
7/29/2018 7:35 AM
Come on man. No owner who checks the site once a day is unaware when has a Draft coming-up.

I know where you're coming from, been there plenty, and agreed the feature needs addressed ASAP (as even SEBLE says) but any owners who aren't showing-up at this point, aren't "missing" because they haven't found their site-mail indicator.
7/29/2018 9:19 AM
Posted by matthewjohns on 7/25/2018 3:44:00 PM (view original):
10 seasons for 44 bucks isn't bad.

Thanks Sebel!
I also took advantage of the promo for a 10 pack. The switch didn't even affect me because I was between teams at the time. Great deal!
7/30/2018 3:38 AM
Posted by trojansb on 7/26/2018 6:50:00 PM (view original):
Anyone else having problems with the promo code? It says invalid promo code when I try and use it?
I used the code for a GD 10 pack. Did you use all capital letters?
7/30/2018 3:54 AM
Posted by seble on 7/25/2018 2:58:00 PM (view original):
Hey everyone,

So, it's been about a week since we launched the integration with SportsHub (our parent company). This release included a new header as well as a new login/registration system that's shared by all SportsHub sites.

At a technical level, the launch went pretty well considering how much was changed behind the scenes. We had a few bugs that I've been working out since the launch, but things seem pretty stable now. I'll continue to work on any lingering issues.

From a customer experience perspective, the launch did not go as well as I expected. I vastly underestimated how many people wouldn't know the email address linked to their account. In hindsight, I should have forced everyone to update/verify the email address on their account well before the launch. Then I should have distributed a detailed guide on how the login process would be changing.

Up until close to the launch, I expected that WIS usernames would be automatically set in the SportsHub system (except for those that were already taken in that system). That didn't end up happening, so there was understandable confusion when people were prompted to pick a username on first login. That became even more confusing when it said that the username was taken already, as it wasn't clear on the page that it was referencing the SportsHub username and not the WIS username.

The end result was that a flood of customer support requests came in starting Tuesday and through the weekend. Because of the volume, that forced me to pause games for an extra two days. The game pausing also led to a few more issues on Friday and over the weekend that compounded the situation.

I sincerely apologize that I didn't do more in preparation of the transition to make things go more smoothly. I greatly appreciate everyone's patience while waiting for assistance and while the games were paused. I know it stinks to not be able to play.

In the spirit of moving past the bumpiness, I've created a promo code - SPORTSHUB, that's good for 50% off your next purchase. It expires in 3 months, so don't wait too long to use it.

A couple of other miscellaneous notes:
  • I'm aware that the "new sitemail" icon is missing from the header now. Over the next few days, I'll be working on an update to send a notification for new sitemail that will appear on the bell icon in the header.
  • As some of you have discovered, the new header does not work in Internet Explorer. I apologize for any inconvenience that it causes, and please reach out if you need help getting set up in a new browser.
  • There's been some confusion about the money balance shown in the header. That amount represents your "wallet" balance. That balance will be available to use on any SportsHub site once it's fully integrated. I will be working on that integration piece soon as well. I'll also be working on adding your credit balance in the dropdown that appears in the account dropdown (the one when you click the money balance area in the header).
  • To the GD users: I'm sorry that this change seems to have killed the "yatzr" application. I understand that it was an important tool for many. All I can offer in the short term is to make some smaller changes to the current system to make it more efficient. I don't have any ability to make it work with the new login page, as that would have to be done by the creator. I also don't have time right now to build out another way to access the data.
  • I've also extended the expiration date by 10 days on credits that expired 7/18 or later.
thanks for the promo offer!
7/30/2018 11:17 AM
Posted by kcsundevil on 7/25/2018 10:36:00 PM (view original):
Posted by magicdreamer on 7/25/2018 9:02:00 PM (view original):
Posted by tycobb33 on 7/25/2018 8:56:00 PM (view original):
how this does not work on one of the widely used browsers is a total strikeout on your guys part. very inconvient.
I fully agree that is a fail on SportsHub part and very short sighted for a company that wants to increase business along of their sites.
IE is an antique, guys. It has 3-8% of market share, depending on source... bottom line is it's just not that widely used anymore.

https://en.wikipedia.org/wiki/Usage_share_of_web_browsers

Time to upgrade to 21st century technology.
Exactly, who uses IE anymore? Google Chrome guys.
7/30/2018 10:00 PM
Thank you for the promo code. I love this website. Thank you for your hard work in keeping it alive.
7/31/2018 3:40 AM
Hey look, it's August...No NCAA basketball/football, NBA, NHL player updates.
8/2/2018 6:54 PM
But site-mail indicators are back.
8/2/2018 7:50 PM
haven't seen it. is it the bell?
8/2/2018 8:24 PM
Posted by bagchucker on 8/2/2018 8:24:00 PM (view original):
haven't seen it. is it the bell?
send yourself a sitemail
8/2/2018 10:06 PM
can't. i'm such a A hole i've got me blocked
8/3/2018 6:13 AM
Can I use the promo code twice? Basketball doesn't have 10 packs! (Sorry if this was already asked and answered.. 7 pages)
8/3/2018 11:44 AM
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