Knight world hasn't turned over yet Topic

Huge thanks to Chris for working on this on a weekend. I'm sure this wasn't how he planned to spend his Saturday.
6/11/2022 9:53 PM
Knight World Outage (saving you a click)
Ccobb12: "As many have noted, Knight had some trouble rolling today, and subsequently had some data errors when it finally did. We are working on this but it will likely require a (prior to roll) restore for this world so will likely take some time (likely will have to wait until Monday when DevOps are in). I have temporarily pushed back world dates so issues will not compound."
6/11/2022 11:10 PM
All my incoming freshmen’s GPAs are 2.1 too, regardless of what they were at time of signing.
6/12/2022 7:49 AM
All of my incoming freshmen are now sophs.
6/12/2022 8:41 AM
All of the incoming freshman players also had their overall stats bump up, likely because of the freshman to sophomore bump.
6/12/2022 3:18 PM
Ignore it all, maybe a big refresh of everything tomorrow, I was hoping to start losing sooner, but oh well, it'll be a case of the Mondays
6/12/2022 10:01 PM
The clock is ticking.
6/13/2022 7:23 PM
I'm assuming they'll try to run the rollback overnight but the lack of communication is frustrating...
6/13/2022 7:43 PM
Are we really waiting until Thursday for the new season? LFG!
6/14/2022 7:11 AM
Posted by rds_lsu on 6/14/2022 7:11:00 AM (view original):
Are we really waiting until Thursday for the new season? LFG!
Personally I’d much rather wait than start before all problems are completely fixed. And really, I’d like them to be very confident they know what the problem was, and have it addressed so it’s not going to happen next time.
6/14/2022 9:47 AM
I agree, good to get it right so they aren't dealing with a ton of individual tickets. That said, it's still good customer service to manage expectations and, you know, maybe just post a note like "hey folks, sorry, we're still working on this!" (especially since a Monday fix was sort of suggested)
6/14/2022 10:09 AM
Posted by bathtubhippo on 6/14/2022 10:10:00 AM (view original):
I agree, good to get it right so they aren't dealing with a ton of individual tickets. That said, it's still good customer service to manage expectations and, you know, maybe just post a note like "hey folks, sorry, we're still working on this!" (especially since a Monday fix was sort of suggested)
Yeah I guess I read that as Monday was when they would be working on it, so I read the world schedule and saw Thursday as the updated new rollover date (projected, I’m assuming), with new signups, etc. I can understand the confusion though, and agree more communication is preferable in this situation, certainly from the customer perspective.

ETA - after I completed this, I noticed the world has been removed from opening page. They’re obviously doing something significant ATM.
6/14/2022 10:34 AM (edited)
when **** really hits the fan like this, the dev ops folks as they called them (or just IT folks, if you aren't big on calling garbage men sanitation engineers)... they are trying to put data and systems back to a coordinated state from a prior point in time. its multiple backup restores that need to be coordinated. this is not straight forward and there are countless ways for things to go wrong. they are working through systems and processes that are not regularly tested and perhaps poorly maintained.

anyway, if i was in knight, my only hope would be that they get things put back the way they were prior to the roll, eventually. they probably will, but a lot of times, these scenarios skirt a lot closer to disaster than regular folks realize, and right now the best thing y'all can do is be patient. you really don't want their IT folks rushing right now.
6/14/2022 10:53 AM
Agree, gil. At the same time I wouldn't mind being the official last champion in the history of Knight D3.
6/14/2022 11:01 AM
Looks like it's fixed
6/14/2022 11:10 AM
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