Sending in a ticket is a waste of time! Topic

This is the response I get when I asked why I ran out the clock in the first half. I was losing, had conserve clock if losing, was in FG range and had 2 TO's left. I ran a play with :45 to go for 2 yard on 3rd down and just ran out the clock. I have felt for a long time that the play-by-play was just fluff and filler and that the games were predetermined. I don't care what adjustments you make if the outcome has you losing you will lose. Total failure and a waste of time and money. I don't believe they even read my question because if they had they wouldn't respond with this. I EXPLAINED TO THEM I HAD CONSERVE THE CLOCK WHEN LOSING AND I WAS LOSING. Final score??? Lost by 3 points. Image that. To anyone new, I wouldn't recommend playing this game as it is. I've been here since 2005. I've stayed out of habit. Time to get a new hobby.


Hello Brian,


This situation occurs when you have a run the clock setting in place. The game does not differentiate the first half from the second half and treats them the same so when you have the settings to slow down, it will do this at the end of the first and second halves, depending on the specific situation.

Jordan

WhatIfSports Customer Experience Team

5/5/2026 3:45 PM
This gets better each time they respond. I can't believe they are really looking at this seriously. My response was then why didn't I run another play? Why no Timeout to call another play. They are grasping at straws trying to explain this away and it's not flying.

Apologies for my confusion. I checked your setting and the reason you didn't kick a field goal is due to the "very aggressive" setting. You do have the conserve time (this is my bad on the assumption) but you have it set to be very aggressive which tells the sims you want to try to score touchdowns whenever possible and not settle for less. The sim is going to take the aggressiveness into consideration over the field goal limit in this situation.

Jordan

WhatIfSports Customer Experience Team


5/5/2026 4:03 PM
Here is their latest response:

You didn't run another play because it was 4th down and the game determined running the rest of the clock vs trying a field goal with a FR kicker was the better route. There have been nuanced situations from time to time where the game opts to let the time run out instead of running another play. I will ping the devs to see if they can see anything else but honestly the decisions sometimes come down to some RNG by the engine and even if you try to steer the game towards a decision it doesn't always do what is expected.

Jordan

WhatIfSports Customer Experience Team

Just to recap, I had my setting sets to conserve clock when losing (I was), Very Aggressive, and the last play was 3rd and 3 with :45 left in the half. I gained 2 yards making it 4th and 1 and had two Timeouts left. If anyone is buying the " the game determined running the rest of the clock vs trying a field goal with a FR kicker was the better route" Explanation then you are out of your mind. The more they respond the more I believe the outcomes are predetermined by overall values and the play-by-play is put in to fit the outcome. Which means halftime adjustments mean nothing. What you think you are controlling, is not really being controlled. It will be interesting to see what the developers have to say.
5/5/2026 5:28 PM
Sending in a ticket is a waste of time! Topic

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